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Motorola moto g stylus - Support Overview

Find device-specific support and online tools for your Motorola moto g stylus.

Filter all topics below.


Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Here's how to activate your new iPhone or Android smartphone. You can also learn how to turn off iMessage, transfer content and more.

Connect Your Device Directly to the PC

Here's how to connect your device directly to your PC.

Smart Setup Guide

Learn how to back up and transfer your content, activate your new phone, and trade in your old phone with our Smart Setup Guide.

moto g stylus - Activate / Set Up Device

Here's how to quickly set up your moto g stylus.

moto g stylus - Add an Existing Google Account

Here's how to add your Google (Gmail) account on your moto g stylus.

moto g stylus - Adjust Account Sync Settings

Here's how to view and adjust sync settings on your moto g stylus if you're not receiving email and app notifications.

moto g stylus - Turn Android Device Protection On / Off

Here's how to turn Android Device Protection for your moto g stylus on or off.

moto g stylus User Guide (PDF)

This User Guide can help you get the most out of your moto g stylus. Learn about set up, advanced feature use and navigation.

Back Up & Transfer Content

Smart Setup Guide

Learn how to back up and transfer your content, activate your new phone, and trade in your old phone with our Smart Setup Guide.

moto g stylus - Move Media Files to / from Computer

Here's how to transfer pictures, video or music files between your moto g stylus and a computer.

Basics

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Motorola moto g stylus Simulator: Charging Your Device

Learn how to charge your Motorola moto g stylus.

Motorola moto g stylus Simulator: Getting to Know Your Device

An interactive map of the Home screen and buttons on your Motorola moto g stylus.

Motorola moto g stylus Simulator: Getting to Know the Back of Your Device

Discover more about the back of your Motorola moto g stylus.

Motorola moto g stylus Simulator: Turning Your Device On and Off

Learn how to stylus on and shut down your Motorola moto g stylus.

Battery & Power

moto g stylus - Turn Power Saver On / Off

Here's how to turn Battery Saver on or off to help manage battery performance for your moto g stylus.

moto g stylus - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your moto g stylus.

moto g stylus - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your moto g stylus.

Bluetooth

moto g stylus - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your moto g stylus on or off and make it visible to other devices for pairing.

Calling & Dialing

Video: Verizon Messages - HD Video Calling
(length: 1:46)

The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46

moto g stylus - Add / Remove Speed Dial Number

Here's how to add or remove a speed dial number on your moto g stylus.

moto g stylus - Block / Unblock Numbers

Here's how to block messages and send unwanted calls directly to Voicemail for your moto g stylus.

moto g stylus - Call a Number

Here's how to place a call from your moto g stylus.

moto g stylus - Place a Conference Call

Here's how to place a conference call from your moto g stylus.

moto g stylus - View / Delete Call History

Here's how to view or clear the call history or delete individual calls from your moto g stylus.

Camera, Photos & Videos

moto g stylus - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your moto g stylus.

moto g stylus - Record and Share a Video

Here's how to record and send a video using your moto g stylus.

moto g stylus - Share Picture from Gallery

Here's how to share a saved picture from your moto g stylus.

moto g stylus - Share Video from Gallery

Here's how to share a saved video from your moto g stylus.

moto g stylus - Take and Share a Picture

Here's how to take and share a picture from your moto g stylus.

Computer/PC Connectivity

moto g stylus - USB Debugging Mode

Here's how to facilitate a connection between your moto g stylus and a computer with the Android SDK.

Contacts

Video: Managing Contacts Using My Verizon
(length: 2:21)

Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21

Video: Managing Duplicate Contacts Using Google
(length: 2:45)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

moto g stylus - Add a Contact

Here's how to add a contact to your moto g stylus.

moto g stylus - Contact Display Options

Here's how to configure how your contacts display on your moto g stylus.

moto g stylus - Delete a Contact

Here's how to remove a contact from your moto g stylus.

moto g stylus - Edit a Contact

Here's how to edit a contact on your moto g stylus.

moto g stylus - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your moto g stylus.

moto g stylus - View Contact Sync Source

Here's how to view where a phonebook contact on your moto g stylus was imported from.

Data

Bonus Data FAQs

Learn about the options to add bonus data to your devices on the new Verizon Plan.

Data Gifting FAQs

Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.

Data Utilization FAQs

Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.

PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions

PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.

moto g stylus - Allow / Deny Data Roaming

Here's how to turn data roaming for your moto g stylus on or off.

moto g stylus - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your moto g stylus.

moto g stylus - Turn Data On / Off

Here's how to turn mobile data for your moto g stylus on or off.

Date & Time

moto g stylus - Set Date and Time

If your moto g stylus shows the incorrect date and/or time, here's how to correct it.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

moto g stylus - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your moto g stylus.

moto g stylus - View MAC Address

Here's how to view the Wi-Fi MAC address for your moto g stylus.

moto g stylus - View Phone Number

Here's how to view the phone number for your moto g stylus.

Device Settings

moto g stylus - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen saver, Screen timeout, Display size, etc.) for your moto g stylus.

moto g stylus - Configure Stylus Settings

Here's how to access and configure stylus settings for your moto g stylus.

moto g stylus - Manage Do Not Disturb Settings

Here's how to check Do Not Disturb settings if your moto g stylus isn't receiving calls or alerts for texts and email.

moto g stylus - Reset All Settings

If your moto g stylus crashes, resets or runs slow, or apps freeze or cause the device to reset, view this info.

moto g stylus - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your moto g stylus, view this info.

moto g stylus - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your moto g stylus.

moto g stylus - Turn Screen Rotation On / Off

Here's how to check settings if the display on your moto g stylus doesn't rotate or flip.

Email/Gmail

moto g stylus - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your moto g stylus.

moto g stylus - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your moto g stylus.

moto g stylus - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your moto g stylus.

moto g stylus - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your moto g stylus.

moto g stylus - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your moto g stylus.

moto g stylus - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your moto g stylus.

moto g stylus - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your moto g stylus.

moto g stylus - Manage Corporate Email Settings

Here's how to update work email settings for your moto g stylus.

moto g stylus - Perform a Gmail Sync

Here's how to sync Google (Gmail) email, contacts, calendar, etc. on your moto g stylus.

moto g stylus - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your moto g stylus.

moto g stylus - Remove Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your moto g stylus.

GPS & Location Based Services

E911 Compliance FAQs

Review information about calling 911 from your mobile phone.

moto g stylus - Turn GPS Location On / Off

Here's how to turn GPS location for your moto g stylus on or off.

Google Backup & restore

moto g stylus - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your moto g stylus.

Home Screen

moto g stylus - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your moto g stylus.

moto g stylus - Moto Actions

Here's how to manage motion-activated services for your moto g stylus.

moto g stylus - View / Manage Home Screen Panels

Here's how to view, add and remove Home screen panels for your moto g stylus.

Hotspot

moto g stylus - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your moto g stylus.

Internet & Web Browser

moto g stylus - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your moto g stylus.

moto g stylus - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your moto g stylus.

Internet & Web Browser Issues

moto g stylus - Restart Device

Here's how to restart your moto g stylus if it crashes and resets, freezes or runs slowly.

Language

moto g stylus - Language Selection

Here's how to change the language used on your moto g stylus.

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

Motorola moto g stylus Simulator: Setting Screen Security

A visual guide for setting screen security on your Motorola moto g stylus to help protect your private information.

Motorola moto g stylus Simulator: Unlocking the Screen

See how to unlock the screen on your Motorola moto g stylus.

moto g stylus - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your moto g stylus.

moto g stylus - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your moto g stylus.

moto g stylus - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your moto g stylus.

moto g stylus - Remove Saved Fingerprints

Here's how to delete a saved fingerprint from your moto g stylus.

moto g stylus - Set Lock Screen Notifications

Here's how to manage how notifications appear on your moto g stylus when the screen is locked.

moto g stylus - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition on your moto g stylus.

moto g stylus - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your moto g stylus.

moto g stylus - Unlock Screen

Here's how to unlock the screen on your moto g stylus.

Memory/Storage

moto g stylus - Check Device Storage

Here's how to check available space if your moto g stylus runs slowly or crashes, apps freeze or you can't save media.

moto g stylus - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your moto g stylus.

moto g stylus - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your moto g stylus.

moto g stylus - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your moto g stylus to an SD / memory card.

Music

moto g stylus - Move Media Files to / from Computer

Here's how to transfer pictures, video or music files between your moto g stylus and a computer.

Navigating & Multitasking

moto g stylus - Use Multi Window

Here's how to use two apps simultaneously on your moto g stylus.

Operating System & Software

Motorola moto g stylus Software Update

Get instructions on downloading the latest software update for performance improvements to your moto g stylus, including current Android security patches.

moto g stylus - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your moto g stylus if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

moto g stylus - Factory Data Reset (Powered On)

Here's how to factory / hard reset your moto g stylus if the screen freezes or call, app, audio or sync issues occur.

moto g stylus - Install Device Software Updates

Here's how to check for and install software updates on your moto g stylus.

moto g stylus - View Software Version

Here's how to view the software version your moto g stylus is running.

SIM Card

Motorola moto g stylus Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your Motorola moto g stylus.

Motorola moto g stylus Simulator: Inserting and Removing the microSD Card

Find out how to insert and remove a microSD card from your Motorola moto g stylus.

moto g stylus - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your moto g stylus or turn it on / off.

moto g stylus - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your moto g stylus.

moto g stylus - View SIM Card Number

Here's how to view the SIM card number associated with your moto g stylus.

Sounds, Volume & Audio

moto g stylus - Save a Ringtone

Here's how to save an audio file as a ringtone on your moto g stylus.

moto g stylus - Set Ringtones / Notification Sounds

Here's how to select or change ringtones / notification sounds on your moto g stylus.

moto g stylus - Use Speakerphone

Here's how to utilize the speakerphone functionality on your moto g stylus.

moto g stylus - Vibrate Mode

Here's how to turn vibrate mode for your moto g stylus on or off.

moto g stylus - Volume Controls

Here's how to adjust the volume if your moto g stylus doesn't vibrate or play sounds when receiving calls / messages.

Status Indicators/Lights

moto g stylus - View Signal Strength

Here's how to view signal strength on your moto g stylus.

TV

moto g stylus - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your moto g stylus.

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Text to Landline FAQs

Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.

Video: Verizon Messages - Getting Creative
(length: 1:31)

Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:04)

With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04

moto g stylus - Auto Receive Messages

Here's how to check settings on your moto g stylus if you're not receiving your picture / video messages.

moto g stylus - Create and Send a Text Message

Here's how to create and send a text message via the Messages app on your moto g stylus.

moto g stylus - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your moto g stylus.

moto g stylus - Delete Messages

Here's how to delete text messages from your moto g stylus via the Messages app.

moto g stylus - Set Default Messaging App

Here's how to set the default messaging app on your moto g stylus.

moto g stylus - Text Message Notification Settings

Here's how to turn text message notifications for your moto g stylus on or off via the Messages app.

moto g stylus - Turn Message Delivery Confirmation Setting On / Off

Here's how to receive delivery confirmation for messages sent from your moto g stylus via the Messages app.

moto g stylus - Turn Premium SMS Permissions On / Off

Here's how to change permissions to allow or block sending premium texts from your moto g stylus.

moto g stylus - View Text Messages

Here's how to view text messages via the Messages app on your moto g stylus.

Tips, Tricks & Shortcuts

moto g stylus - Capture a Screenshot

Here's how to capture a screenshot on your moto g stylus.

moto g stylus - Set Up Printing

Here's how to set up and add a printer to your moto g stylus.

Visual & Hearing Accessibility

moto g stylus - Manage RTT Settings

Here's how to use the real-time text (RTT) feature on your moto g stylus.

moto g stylus - Manage TTY Settings

Here's how to change the TTY settings on your moto g stylus.

Wi-Fi & Network

moto g stylus - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your moto g stylus with other Wi-Fi capable devices.

moto g stylus - Add a Wi-Fi Network

Here's how to add a Wi-Fi network to your moto g stylus.

moto g stylus - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your moto g stylus to auto-switch between Wi-Fi and mobile data.

moto g stylus - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile / Wi-Fi Hotspot password on your moto g stylus.

moto g stylus - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile / Wi-Fi Hotspot Settings (e.g., password, network name, etc.) on your moto g stylus.

moto g stylus - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your moto g stylus.

moto g stylus - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your moto g stylus.

moto g stylus - Reset Network Settings

Here's how to reset settings if your moto g stylus can't connect to data or send / receive messages.

moto g stylus - Restart in Safe Mode

Here's how to restart your moto g stylus into Safe Mode to help determine if an app is causing it to freeze, reset or run slow.

moto g stylus - Tethered Modem Connection

Here's how to use your moto g stylus as a modem to connect to the internet via USB or Bluetooth.

moto g stylus - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn Mobile Hotspot for your moto g stylus on or off.

moto g stylus - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your moto g stylus.

moto g stylus - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your moto g stylus on or off.