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VoIP for Medium Business

Contact Center Managed Services

Plan, build and deliver exceptional personalized experiences with a cloud contact center, global transport and routing services.

Already a Verizon Business customer? Sign in to manage your account.

Have more than 500 employees? Check out our Verizon Enterprise Solutions.

Tech Support

Make your business available anytime with one simple solution.

One contact center gives you what you need to be seamlessly connected, run at peak efficiency and be available when your customers contact you to meet expectations.

Call us at 1-800-201-1452 to learn more.

Call us at 1-800-201-1452 to learn more.

Why choose Contact Center Managed Services?

  • Virtual Contact Center Performance

    Easily handle inbound, outbound and multimedia communications while boosting contact center performance with dynamic contact routing, workforce optimization and expansive network services.

  • Unified Customer Experience

    Cisco-powered, cloud-based customer contact solutions give you the agility of an operating expense spending model and the control and security you desire from a platform dedicated to your needs.

  • IP Contact Center

    Get the benefits of automatic technology upgrades, a fully managed hosted service and secure connectivity on one of the world's largest IP backbones.

  • 24x7 Incident and Event Management

    We receive, identify, correlate and classify incoming alerts and requests to resolve issues so your contact center stays up and running. This includes notifying, communicating and documenting actions in the Verizon electronic ticket management system (ETMS).

Learn more about Contact Center Managed Services

Business Internet

Get a great price on
Fios Internet and add
Business Digital Voice for
just $5 more a month.

Requires 2-yr. agmt. + taxes, fees and
equip. charges.

Also, get up to a $500 credit to cover your
termination fee. *

Offer available to new business customers in select areas , subject to credit review. $59.99 activation fee applies with 2 year contract. Offer fulfilled via bill credit(s); other taxes, fees & terms apply. Early termination fees for a 2 year contract: 35% of base monthly charges for unexpired term. 2 year term automatically renews at then-current term rates unless cancelled within 30 days prior to or 60 days after term is renewed. Wireless router available for $199.99 purchase or $9.99/mo. rental, subject to change. Equip. purchase req'd, starting at $85.00 for up to 2 existing phones. New IP phones available starting at $79.99 ea. *Offer fulfilled via a bill credit to your Verizon account in the amount of the early termination fee (ETF) billed by your prior service provider up to $500. Credit will be issued after 30 days of service. Other terms apply. Offer ends 11/18/17.

Business Internet

Get Fios 150 Mbps Internet
and Business Digital Voice
and get a $150 Visa®
Prepaid Card.

Requires 2-yr. agmt. + taxes, fees and equip. charges. *

Business Internet

Verizon Wireless customers,
here's the price on Fios
you've been waiting for.

Verizon Wireless customers,
here's the price on Fios
you've been waiting for.

Power your business
with Fios.

Exclusive offer: get 20% off for 24 months
on select bundles for being a valued
Verizon Wireless customer.
Exclusive offer: get 20% off for 24 months
on select bundles for being a valued
Verizon Wireless customer.

Also, get up to a $500 credit to cover your termination fees*

Get 20% off select bundles for being a valued Verizon Wireless Customer. Be sure to enter your Verizon Wireless number to verify the eligibility for this special offer. Offer can't be combined with online discount.

My Business Account

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