The LAN 1 port light on your router should be illuminated after you plug the Ethernet cable from the D-Link router to the Network Interface Card on your computer. If the LAN light is not lit solid green:
1. Check the Ethernet cable that is plugged securely into your wall outlet.
2. Confirm that the Ethernet cable is plugged securely in one of the four LAN ports.
3. Verify that the light on the front panel is illuminated for each port in which an Ethernet cable is connected.
The AC status indicator light is not on: Contact Verizon for assistance.
Note: The Battery Backup Unit (BBU) will shut down approximately one hour before that battery has completely drained. If you need to make an emergency phone call after the BBU has shut down, press the Battery Emergency Use button on the ONT. This should enable the ONT to reboot and provide up to one hour of talk time. After you press the Battery Emergency Use button, the BBU will operate until the battery has completely drained.
Resetting your D-Link Router to the factory default settings
You may be instructed by a Verizon technical support person to reset your router in order to clear any existing properties. You may also have to reset your router to the factory defaults if you have forgotten your router user name or password.
Note: Resetting your D-Link router to the factory defaults will clear all your home networking settings.
To reset your D-Link router:
With the power on (Power LED on front panel should be lit green), use the pointed end of a paper clip to press and hold the Reset button for 10 seconds.
2. Release the Reset button. The D-Link router will automatically reboot itself.
3. Wait 15 seconds before resuming setup.
4. Your D-Link router is now using the default settings for the network configuration. This includes the default SSID and WEP encryption key. You must re-configure your D-Link routerto match the previous settings that were assigned to all the other devices on your wireless network. Otherwise, no other network devices will be recognized.