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How to reset your Set-Top Box to fix common problems

Having trouble with your Set-Top Box?

See helpful tips below:


Resetting your Router and Set-Top Box can resolve a variety of issues such as:

  • Missing Interactive Media Guide (IMG) or On Demand menu
  • Unresponsive Set-Top Box
  • DVR recording problems

If you are having any of these issues, you may need to reset your Router and Set-Top Box.