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5G Home Wi-Fi Extender User Guide

Learn how to setup and use your 5G Home Internet Wi-Fi Extender.

Contents

LED Light Guide

    Understand what the LED colors and behavior mean while setting up and using your 5G Home Internet Wi-Fi Extender, including Alexa Voice Service.

    Mode Color Meaning
    Pairing (WPS/Bluetooth) Red/amber animation that will continue until the device is paired Not paired with receiver
    Pairing (WPS/Bluetooth) Blue animation lit towards the pairing button side. Will last until pairing is complete Pairing is active (WPS or ethernet)
    Pairing (WPS/Bluetooth)

    Red rapid blinking for 2 seconds  followed by solid white

    Pairing was unsuccessful
    Wi-Fi and Internet Solid amber Extender is connected to CPE and the Internet is active but Wi-Fi is turned off
    Wi-Fi and Internet Animation/Yellow and white ring Wi-Fi quality between IDU and the Wi-Fi Extender is poor
    Wi-Fi and Internet Animation red/amber Wi-Fi extender is connected to CPE but there is no internet connection (5G node might be down)
    Wi-Fi and Internet Solid white Wi-Fi Extender connected to CPE, Wi-FI and Internet are working well
    Usual Functions Fast blinking white Firmware is updating. Will stop once firmware is updated.
    Usual Functions Fast blinking white for 1-2 seconds before turning off Hard reset/reboot
    Alexa Voice Service Animation white to red/blue Device is turning on
    Alexa Voice Service All lights are off Device is on and waiting for your request
    Alexa Voice Service Solid blue with cyan pointing in the direction of the person speaking Alexa is busy processing your request
    Alexa Voice Service Solid blue and cyan (alternating between blue and cyan) Device is responding
    Alexa Voice Service Solid red Microphone is off. Press the Microphone button to turn it on.
    Alexa Voice Service Pulsing yellow You have a message or notification. Say "Play my messages" or "what are my notifications?"
    Alexa Voice Service White You are adjusting the volume level on the Wi-Fi extender
    Alexa Voice Service Single purple flash (after an interaction with Alexa) Do not disturb is enabled.

Setting up the Wi-Fi Extender

    Set up the Wi-Fi Extender using an Ethernet cable

    1. Unbox the Wi-Fi Extender, AC adaptor and Ethernet cable.
    2. Plug the AC Adaptor into an electrical outlet and then to the power jack on the back of the Wi-Fi Extender.
    3. Plug an Ethernet cable into one of the LAN ports on the back of the Wi-Fi Extender and plug the other end into an Ethernet port on your 5G Home Router. The circular LED light will illuminate blue for two seconds when pairing is successful.

    Set up the Wi-Fi Extender wirelessly with WPS

    1. Unbox the Wi-Fi Extender, AC adaptor and Ethernet cable.
    2. Plug the AC Adaptor into an electrical outlet and then to the power jack on the back of the Wi-Fi Extender.
    3. Set up a WPS connection between the Wi-Fi Extender and the 5G Home Router by pressing their multi-purpose pairing buttons. Place them so that they are less than a meter apart to make it easier to press these buttons within the allotted 2 minutes in the WPS procedure. After the pairing is successful, the circular LED light will illuminate blue for two seconds to indicate pairing success.
    4. Move the Wi-Fi Extender to the location of your choice and check the LED for Wi-Fi signal strength at the chosen location. You may also use the WPS button in the Web User Interface to activate WPS by clicking Wi-Fi Settings > WPS, and click on the Primary Wi-Fi WPS button.

Connecting devices to the Wi-Fi Extender

    You can connect other devices to the Wi-Fi Extender using an Ethernet cable or wirelessly.

    Connect a device using an Ethernet cable

    1. Take an Ethernet cable and plug one end into one of the LAN ports on the back of the Wi-Fi Extender.
    2. Plug the other end of the Ethernet cable into an Ethernet port on one of the other devices.

    3. Repeat these steps to connect more devices to the Wi-Fi Extender via Ethernet.

    Connect a device wirelessly

    1. Ensure that the devices you wish to connect wirelessly to the Wi-Fi Extender have Wi-Fi capability.
    2. Make sure the devices are using the same SSID and password as the Wi-Fi Extender by launching each of the devices’ wireless applications.

    Connect a device using WPS

    1. Press the multi-purpose pairing button on the Wi-Fi Extender.
    2. Press the WPS button on a WPS-enabled device you wish to pair, making sure the device is within range of the Wi-Fi Extender.
    3. The circular LED light of the Wi-Fi Extender will illuminate blue for two seconds to indicate pairing success.

    Note: You may also use the WPS function in the Web User Interface to activate WPS by clicking Wi-Fi Settings > WPS, and click on the Primary Wi-Fi WPS button.