Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

moto g stylus 5G - Support Overview

Find device-specific support and online tools for your moto g stylus 5G.

Filter all topics below.


Activation, Setup & User Guides

moto g stylus 5G - Activate / Set Up Device

Here's how to quickly set up your moto g stylus 5G.

moto g stylus 5G - Add an Existing Google Account

Here's how to add your Google (Gmail) account on your moto g stylus 5G.

moto g stylus 5G - Adjust Account Sync Settings

Here's how to view and adjust sync settings on your moto g stylus 5G if you're not receiving email and app notifications.

moto g stylus 5G - Turn Android Device Protection On / Off

Here's how to turn Android Device Protection for your moto g stylus 5G on or off.

moto g stylus 5G User Guide (PDF)

This User Guide can help you get the most out of your moto g stylus 5G. Learn about set up, advanced feature use and navigation.

Back Up & Transfer Content

moto g stylus 5G - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between your moto g stylus 5G and a computer.

Battery & Power

moto g stylus 5G - Turn Power Saver On / Off

Here's how to turn 'Battery / Power saver / Power mode/ Power saving mode' on or off to help manage battery performance for your moto g stylus 5G.

moto g stylus 5G - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your moto g stylus 5G.

moto g stylus 5G - View Battery Info

Here's how to check the battery specs (e.g., Usage Time, Standby Time, etc.) for your moto g stylus 5G.

Bluetooth

moto g stylus 5G - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your moto g stylus 5G on or off and make it visible to other devices for pairing.

Calling & Dialing

moto g stylus 5G - Add / Remove Speed Dial Number

Here's how to add or remove a speed dial number on your moto g stylus 5G.

moto g stylus 5G - Block / Unblock Numbers

Here's how to block messages and send unwanted calls directly to Voicemail for your moto g stylus 5G.

moto g stylus 5G - Call a Number

Here's how to place a call from your moto g stylus 5G.

moto g stylus 5G - Place a Conference Call

Here's how to place a conference call from your moto g stylus 5G.

moto g stylus 5G - Turn Video Calling On / Off

Here's how to turn Video Calling for your moto g stylus 5G on or off.

moto g stylus 5G - View / Delete Call History

Here's how to view or clear the call history or delete individual calls from your moto g stylus 5G.

Camera, Photos & Videos

moto g stylus 5G - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your moto g stylus 5G.

moto g stylus 5G - Record and Share a Video

Here's how to record and send a video using your moto g stylus 5G.

moto g stylus 5G - Share Picture from Gallery

Here's how to share a saved picture from your moto g stylus 5G.

moto g stylus 5G - Share Video from Gallery

Here's how to share a saved video from your moto g stylus 5G.

moto g stylus 5G - Take and Share a Picture

Here's how to take and share a picture from your moto g stylus 5G.

Computer/PC Connectivity

moto g stylus 5G - USB Debugging Mode

Here's how to facilitate a connection between your moto g stylus 5G and a computer with the Android SDK.

Contacts

moto g stylus 5G - Add a Contact

Here's how to add a contact to your moto g stylus 5G.

moto g stylus 5G - Contact Display Options

Here's how to configure how your contacts display on your moto g stylus 5G.

moto g stylus 5G - Delete a Contact

Here's how to remove a contact from your moto g stylus 5G.

moto g stylus 5G - Edit a Contact

Here's how to edit a contact on your moto g stylus 5G.

moto g stylus 5G - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your moto g stylus 5G.

moto g stylus 5G - View Contact Sync Source

Here's how to view where a phonebook contact on your moto g stylus 5G was imported from.

Data

moto g stylus 5G - Allow / Deny Data Roaming

Here's how to turn data roaming for your moto g stylus 5G on or off.

moto g stylus 5G - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your moto g stylus 5G.

moto g stylus 5G - Turn Data On / Off

Here's how to turn mobile data for your moto g stylus 5G on or off.

Date & Time

moto g stylus 5G - Set Date and Time

If your moto g stylus 5G shows the incorrect date and/or time, here's how to correct it.

Device ID & Info

moto g stylus 5G - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your moto g stylus 5G.

moto g stylus 5G - View MAC Address

Here's how to view the Wi-Fi MAC address for your moto g stylus 5G.

moto g stylus 5G - View Phone Number

Here's how to view the mobile number for your moto g stylus 5G.

Device Settings

moto g stylus 5G - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen saver, Sleep, Display size, etc.) for your moto g stylus 5G.

moto g stylus 5G - Configure Stylus Settings

Here's how to access and configure stylus settings for your moto g stylus 5G.​

moto g stylus 5G - Manage Do Not Disturb Settings

Here's how to check Do Not Disturb settings if your moto g stylus 5G isn't receiving calls or alerts for texts and email.

moto g stylus 5G - Reset All Settings

If your moto g stylus 5G crashes, resets or runs slow, or apps freeze or cause the device to reset, view this info.

moto g stylus 5G - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your moto g stylus 5G, view this info.

moto g stylus 5G - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your moto g stylus 5G.

moto g stylus 5G - Turn Screen Rotation On / Off

Here's how to check settings if the display on your moto g stylus 5G doesn't rotate or flip.

Email/Gmail

moto g stylus 5G - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your moto g stylus 5G.

moto g stylus 5G - Manage Corporate Email Settings

Here's how to update work email settings for your moto g stylus 5G.

moto g stylus 5G - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your moto g stylus 5G.

moto g stylus 5G - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your moto g stylus 5G.

moto g stylus 5G - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your moto g stylus 5G.

GPS & Location Based Services

moto g stylus 5G - Turn GPS Location On / Off

Here's how to turn GPS location for your moto g stylus 5G on or off.

Gestures & Motions

moto g stylus 5G - Motions and Gestures

Here's how to manage motion-activated services for your moto g stylus 5G.

Google Backup & restore

moto g stylus 5G - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your moto g stylus 5G.

Home Screen

moto g stylus 5G - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your moto g stylus 5G.

moto g stylus 5G - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your moto g stylus 5G.

Internet & Web Browser

moto g stylus 5G - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your moto g stylus 5G.

Language

moto g stylus 5G - Language Selection

Here's how to change the language used on your moto g stylus 5G.

Lock, Unlock, Password & Security

moto g stylus 5G - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your moto g stylus 5G.

moto g stylus 5G - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your moto g stylus 5G.

moto g stylus 5G - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your moto g stylus 5G.

moto g stylus 5G - Remove Saved Fingerprints

Here's how to delete a saved fingerprint from your moto g stylus 5G.

moto g stylus 5G - Set Lock Screen Notifications

Here's how to manage how notifications appear on your moto g stylus 5G when the screen is locked.

moto g stylus 5G - Set Up Face Recognition

Here's how to set up a facial recognition scan to access your moto g stylus 5G.

moto g stylus 5G - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition on your moto g stylus 5G.

moto g stylus 5G - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your moto g stylus 5G.

moto g stylus 5G - Unlock Screen

Here's how to unlock the screen on your moto g stylus 5G.

Memory/Storage

moto g stylus 5G - Check Device Storage

Here's how to check available space if your moto g stylus 5G runs slowly / crashes, apps freeze or you can't save media.

moto g stylus 5G - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your moto g stylus 5G.

moto g stylus 5G - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your moto g stylus 5G to an SD / memory card.

Navigating & Multitasking

moto g stylus 5G - Use Multi Window

Here's how to use two apps simultaneously on your moto g stylus 5G.

Near Field Communication (NFC)

moto g stylus 5G - Manage Contactless Payments

Here's how to use the 'Contactless Payments' service with your moto g stylus 5G.

moto g stylus 5G - Turn NFC On / Off

Here's how to turn NFC on or off so compatible apps can transfer files from your moto g stylus 5G.

Operating System & Software

Motorola moto g stylus 5G Software Update

Get instructions on downloading the latest software update for performance improvements to your moto g stylus 5G, including current Android security patches.

moto g stylus 5G - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your moto g stylus 5G if the screen freezes or call, app, audio or sync issues occur and the device won’t start up.

moto g stylus 5G - Factory Data Reset (Powered On)

Here's how to factory / hard reset your moto g stylus 5G if the screen freezes or call, app, audio or sync issues occur.

moto g stylus 5G - Install Device Software Updates

Here's how to check for and install software updates on your moto g stylus 5G.

moto g stylus 5G - View Software Version

Here's how to view the software version your moto g stylus 5G is running.

SIM Card

moto g stylus 5G - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your moto g stylus 5G or turn it on or off.

moto g stylus 5G - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your moto g stylus 5G.

moto g stylus 5G - View SIM Card Number

Here's how to view the SIM card number associated with your moto g stylus 5G.

Sounds, Volume & Audio

moto g stylus 5G - Manage Verizon Adaptive Sound Settings

Here's how to change the Verizon Adaptive Sound profiles on your moto g stylus 5G.

moto g stylus 5G - Reset Verizon Adaptive Sound

Here's how to restore settings in Verizon Adaptive Sound on your moto g stylus 5G.

moto g stylus 5G - Save a Ringtone

Here's how to save an audio file as a ringtone on your moto g stylus 5G.

moto g stylus 5G - Set Ringtones / Notification Sounds

Here's how to select or change ringtones / notification sounds on your moto g stylus 5G.

moto g stylus 5G - Turn Verizon Adaptive Sound On / Off

Here's how to turn Verizon Adaptive Sound for your moto g stylus 5G on or off.

moto g stylus 5G - Use Speakerphone

Here's how to utilize the speakerphone functionality on your moto g stylus 5G.

moto g stylus 5G - Vibrate Mode

Here's how to turn vibrate mode for your moto g stylus 5G on or off.

moto g stylus 5G - Volume Controls

Here's how to adjust the volume if your moto g stylus 5G doesn't vibrate or play sounds when receiving calls / messages.

Status Indicators/Lights

moto g stylus 5G - View Signal Strength

Here's how to view signal strength on your moto g stylus 5G.

TV

moto g stylus 5G - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your moto g stylus 5G.

Text & Multimedia Messaging

moto g stylus 5G - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your moto g stylus 5G.

moto g stylus 5G - Set Default Messaging App

Here's how to set the default messaging app on your moto g stylus 5G.

moto g stylus 5G - Turn Premium SMS Permissions On / Off

Here's how to change permissions to allow or block sending premium texts from your moto g stylus 5G.

Tips, Tricks & Shortcuts

moto g stylus 5G - Capture a Screenshot

Here's how to capture a screenshot on your moto g stylus 5G.

moto g stylus 5G - Set Up Printing

Here's how to set up and add a printer to your moto g stylus 5G.

Visual & Hearing Accessibility

moto g stylus 5G - Manage RTT Settings

Here's how to use the real-time text (RTT) functionality on your moto g stylus 5G.

moto g stylus 5G - Turn One-Handed Operations On / Off

Here's how to turn one-handed operations for your moto g stylus 5G on or off.

Wi-Fi & Network

moto g stylus 5G - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your moto g stylus 5G with other Wi-Fi capable devices.

moto g stylus 5G - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your moto g stylus 5G.

moto g stylus 5G - Add a Wi-Fi Network

Here's how to add a Wi-Fi network to your moto g stylus 5G.

moto g stylus 5G - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your moto g stylus 5G to auto-switch between Wi-Fi and mobile data.

moto g stylus 5G - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile / Wi-Fi Hotspot password on your moto g stylus 5G.

moto g stylus 5G - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile / Wi-Fi Hotspot settings (e.g., password, network name, etc.) on your moto g stylus 5G.

moto g stylus 5G - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your moto g stylus 5G.

moto g stylus 5G - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your moto g stylus 5G.

moto g stylus 5G - Reset Network Settings

Here's how to reset settings if your moto g stylus 5G can't connect to data or send / receive messages.

moto g stylus 5G - Restart Device

Here's how to restart your moto g stylus 5G if it crashes and resets, freezes or runs slowly.

moto g stylus 5G - Restart in Safe Mode

Here's how to restart your moto g stylus 5G into Safe Mode to help determine if an app is causing it to freeze, reset or run slowly.

moto g stylus 5G - Tethered Modem Connection

Here's how to use your moto g stylus 5G as a modem to connect to the internet via USB or Bluetooth.

moto g stylus 5G - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn Mobile Hotspot for your moto g stylus 5G on or off.

moto g stylus 5G - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your moto g stylus 5G.

moto g stylus 5G - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your moto g stylus 5G on or off.