Verizon Family

General

How to use Verizon Family

Learn how to use Verizon Family to set parental controls to block unwanted contacts, view text and call history, locate family members, set usage limits, more.

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Verizon Family (Android) - Enable Deletion Protection

Here's how to prevent the deletion of parental controls and the Verizon Family Companion app via Verizon Family.

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Verizon Family (Android) - Remove Deletion Protection

Here's how to prevent the deletion of parental controls and the Verizon Family Companion app via Verizon Family.

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Verizon Family - Accept Dependent Pickup Request

Here's how to accept a dependent's request to be picked up via the Verizon Family app on your device.

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Verizon Family - Access App

Here's how to access the Verizon Family or Companion app on your smartphone or tablet.

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Verizon Family - Add / Remove Advanced Parental Controls

Here's how to add or remove the Advanced Parental Controls for Verizon Family using your iOS device.

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Verizon Family - Add Content Filtering

Here's how to add content filtering to a Dependent's device using the Family parent app on your device.

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Verizon Family - Add Service

Here's how to add the Verizon Family service using your smartphone or tablet.

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Verizon Family - Add Service via My Verizon Website

Here's how to add Verizon Family service via the My Verizon website.

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Verizon Family - Add Time Restrictions

Here's how to add time restrictions to a dependent device via the Verizon Family guardian app on your device.

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Verizon Family - Add or Remove Boundary Alerts

Here's how to add or remove Boundary alerts using the Verizon Family guardian app.

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Verizon Family - Add or Remove Scheduled Time Alerts

Here's how to add or remove scheduled time alerts using the Verizon Family guardian app.

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Verizon Family - Add or Remove Trusted / Blocked Websites

Here's how to add / remove trusted or blocked websites via the Verizon Family guardian app on your device.

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Verizon Family - Add or Remove a Blocked Call or Contact

Here's how to add and remove blocked calls or contacts via the Verizon Family guardian app on your device.

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Verizon Family - Add or Remove a Contact to / from the Watchlist

Here's how to add / remove a contact to / from the watchlist via the Verizon Family guardian app on your device.

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Verizon Family - Add or Remove a Trusted Contact

Here's how to add and remove a trusted contact via the Verizon Family guardian app on your device.

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Verizon Family - Add, Edit or Remove Guardian / Dependent / Member Roles

Here's how to add family members and edit / change roles using the Verizon Family parent app on your device.

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Verizon Family - Change Time Zone

Here's how the Primary Guardian can change the time zone for all members using the Verizon Family app.

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Verizon Family - Disable Low Power or Battery Saver Mode for Driving Insights

Here's how to disable Low Power / Battery Saver mode for Driving Insights to function.

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Verizon Family - Download and Install App

Here's how to install the Verizon Family guardian app using your smartphone.

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Verizon Family - Edit Content Filtering

Here's how to edit content filtering for a dependent device using the Verizon Family guardian app on your device.

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Verizon Family - Enable / Disable Biometrics and Keep Me Signed In

Here's how to turn Biometrics and Keep me Signed In on or off using the Verizon Family app.

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Verizon Family - Enable Driving Insights

Here's how to enable Driving Insights using the Verizon Family app.

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Verizon Family - Enable Restrictions After a 911 Call

Here's how to restart your Verizon Family restrictions if they've been disabled due to a 911 call.

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Verizon Family - Install the Companion App

Here's how to install the Verizon Family Companion app using your dependent's device.

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Verizon Family - Locate a Family Member

Here's how to locate a family member using the Verizon Family guardian or Companion app on your device.

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Verizon Family - Manage Notification Settings

Here's how to manage email or text notifications via the Verizon Family guardian app on your device.

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Verizon Family - Pair Guardian and Dependent Devices

Here's how to pair a Guardian and Dependent device using the Verizon Family Guardian app on your device.

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Verizon Family - Pause or Resume Internet Connectivity

Here's how to pause or resume your dependent's Internet access using the guardian app on your smartphone or tablet.

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Verizon Family - Re-enable Companion App permissions

Here's how to re-enable the Companion app permissions using the Verizon Family app.

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Verizon Family - Remove Data Limits

Here's how to remove data limits from a dependent device using the guardian app on your smartphone or tablet.

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Verizon Family - Remove Message Limits

Here's how to remove message limits from a dependent device using the guardian app on your smartphone or tablet.

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Verizon Family - Remove Minute Limits

Here's how to remove minute limits from a dependent device using the guardian app on your smartphone or tablet.

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Verizon Family - Remove Purchase Limits

Here's how to remove purchase limits from a dependent device via the Verizon Family parent app on your device.

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Verizon Family - Remove Service via My Verizon Website

Here's how to remove your Verizon Family service via the My Verizon website.

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Verizon Family - Remove Time Restrictions

Here's how to remove time restrictions from a dependent device using the guardian app on your smartphone or tablet.

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Verizon Family - Request Pickup

Here's how to send a request to have a family member pick you up via the Verizon Family Companion app on your device.

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Verizon Family - Send Location Check-In From Dependent's Device

Here's how your dependent can send a location check-in from their device via the Verizon Family Companion app.

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Verizon Family - Set Data Limits

Here's how to set data limits on a dependent device using the guardian app on your smartphone or tablet.

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Verizon Family - Set Message Limits

Here's how to set message limits on a dependent device using the guardian app on your smartphone or tablet.

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Verizon Family - Set Minute Limits

Here's how to set minute limits on a dependent device using the Verizon Family guardian app on your smartphone or tablet.

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Verizon Family - Set Purchase Limits

Here's how to set purchase limits on a dependent device using the Verizon Family guardian app on your smartphone or tablet.

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Verizon Family - Set Up Safe Walk (Dependent)

Here's how to set up Safe Walk using the Verizon Family guardian and Companion apps.

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Verizon Family - Set Up Safe Walk (Guardian)

Here's how to set up Safe Walk using the Verizon Family guardian app.

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Verizon Family - Sign Out

Here's how to sign out of the Verizon Family guardian app on your smartphone or tablet.

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Verizon Family - Sync Dependent Contact List

Here's how to sync your dependent's contacts with Verizon Family so you can see the contact details when viewing call / text activity from your device.

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Verizon Family - Turn Location Sharing On / Off

Here's how to turn location sharing on or off using the Verizon Family guardian app on your smartphone or tablet.

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Verizon Family - Unpair Guardian and Dependent Devices

Here's how to unpair a Guardian and Dependent device using the Verizon Family app on your smartphone or tablet.

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Verizon Family - Upgrade or Downgrade Subscription

Here's how to change your Verizon Family subscription via the guardian app on your smartphone or tablet.

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Verizon Family - Using Safe Walk

Here's how to use the Safe Walk SOS feature through the Verizon Family app.

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Verizon Family - View Activity

Here's how to view your dependent's call and/or text activity using the Verizon Family guardian app on your smartphone or tablet.

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Verizon Family - View Screentime

Here's how to view your dependent's app usage on your device.

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Verizon Family - View Trips and Set Trip Status

Here's how to view trips and set the driving status of the dependent from the Verizon Family app.

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Verizon Family FAQs

Learn how to get and how to use Verizon Family, with location services and parental controls to manage your family's safety.

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Verizon Family Roadside Assistance - Add a New Vehicle

Here's how to add a vehicle for Roadside Assistance use via the Verizon Family app.

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Verizon Family Roadside Assistance - Enroll for Service

Here's how to sign up for Roadside Assistance via the Verizon Family app.

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Verizon Family Roadside Assistance - Request Assistance

Here's how to request roadside assistance (e.g., towing, jumpstart, etc.) using the Verizon Family app.

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Verizon Family Roadside Assistance - Request Towing Services

Here's how to request towing assistance using Roadside Assistance in the Verizon Family app.

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Verizon Family Roadside Assistance - View Your Location

Here's how to view your location using the Home map in the Verizon Family app.

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Video: How to use Safe Walk

(length: 2:40)

Safe Walk provides emergency contacts you designate with real-time location updates. Watch this video to learn how Safe Walk and SOS work together.

Length: 2:40

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Video: Verizon Family overview

(length: 0:44)

Watch this video for a brief overview of Verizon Family, including Safe Walk, SOS, activity monitoring, driving insights, roadside assistance and more.

Length: 0:44