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Verizon Smart Family™

Find out how to manage your family’s wireless activities, set device usage limits and restrictions with Verizon Smart Family and Verizon Smart Family Premium™.

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FAQs

Learn about the different ways you can block calls from specific numbers, text messages, spam and emails. Both free and fee-based options are available.
Get instructions on how to use Verizon Smart Family to set parental controls to block unwanted contacts, view your child's text and call history, locate family members, and set usage limits to avoid unexpected overages.
Use Verizon Smart Family to limit calls, texts & purchases, block contacts, monitor web activity, pause internet access & track location of your child. Learn more.
Learn how to set up purchase limits for a child on your account using Smart Family. Set a monthly cap on the dollar value your child can spend.

How to Use

Here's how to add Verizon Smart Family service via the My Verizon website.
Here's how to enable Driving Insights using the Smart Family app.
Here's how to remove your Smart Family service via the My Verizon website.
Here's how to view your child's app usage on your device.
Here's how to view trips and set the driving status of the child from the Verizon Smart Family app.
Here's how to unpair a parent and child device using the Smart Family parent app on your smartphone or tablet.
Here's how to accept a child's request to be picked up via the Verizon Smart Family app on your device.
Here's how to access the Smart Family or Companion app on your smartphone or tablet.
Here's how to add content filtering to a child device using the Smart Family parent app on your device.
Here's how to add the Smart Family service using your smartphone or tablet.
Here's how to add time restrictions to a child device via the Smart Family parent app on your device.
Here's how to add or remove Boundary alerts using the Smart Family parent app.
Here's how to add or remove scheduled time alerts using the Smart Family parent app.
Here's how to add / remove trusted or blocked websites via the Smart Family parent app on your device.
Here's how to add and remove blocked calls or contacts via the Smart Family parent app on your device.
Here's how to add / remove a contact to / from the watchlist via the Smart Family parent app on your device.
Here's how to add and remove a trusted contact via the Smart Family parent app on your device.
Here's how to add family members and edit / change roles using the Smart Family parent app on your device.
Here's how to install the Smart Family parent app using your smartphone.
Here's how to edit content filtering for a child device using the Smart Family parent app on your device.
Here's how to install the Smart Family companion app using your child's device.
Here's how to locate a family member using the Smart Family parent or companion app on your device.
Here's how to manage email or text notifications via the Smart Family parent app on your device.
Here's how to pair a parent and child device using the Smart Family parent app on your device.
Here's how to pause or resume your child's Internet access using the parent app on your smartphone or tablet.
Here's how to remove data limits from a child device using the parent app on your smartphone or tablet.
Here's how to remove message limits from a child device using the parent app on your smartphone or tablet.
Here's how to remove minute limits from a child device using the parent app on your smartphone or tablet.
Here's how to remove purchase limits from a child device via the Smart Family parent app on your device.
Here's how to remove time restrictions from a child device using the parent app on your smartphone or tablet.
Here's how to send a request to have a family member pick you up via the Smart Family Companion app on your device.
Here's how to restart your Smart Family restrictions if they've been disabled due to a 911 call.
Here's how have your child send a location check-in from their device via the Smart Family Companion app.
Here's how to set data limits on a child device using the parent app on your smartphone or tablet.
Here's how to set message limits on a child device using the parent app on your smartphone or tablet.
Here's how to set minute limits on a child device using the Smart Family parent app on your smartphone or tablet.
Here's how to set purchase limits on a child device using the Smart Family parent app on your smartphone or tablet.
Here's how to sign out of the Smart Family parent app on your smartphone or tablet.
Here's how to sync your child's contacts with Smart Family so you can see the contact details when viewing call / text activity from your device.
Here's how to turn location sharing on or off using the Smart Family parent app on your smartphone or tablet.
Here's how to change your Verizon Smart Family subscription via the parent app on your smartphone or tablet.
Here's how to view your child's call and/or text activity using the Smart Family parent app on your smartphone or tablet.

Videos

This video shows you how to sign up for Verizon Smart Family and set up the app.
Length: 3:00
Watch this video to learn how to use and enable the features available with the Smart Family app.
Length: 3:59
Watch this video for a brief overview of the Verizon Smart Family app.
Length: 0:31