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Verizon Smart Family™
Find out how to manage your family’s wireless activities, set device usage limits and restrictions with Verizon Smart Family and Verizon Smart Family Premium™.
FAQs
Verizon Smart Family FAQs | Set parental controls
Use Verizon Smart Family to limit calls, texts & purchases, block contacts, monitor web activity, pause internet access & track location of your child. Learn more.
Article
How to use Verizon Smart Family
Get instructions on how to use Verizon Smart Family to set parental controls to block unwanted contacts, view your child's text and call history, locate family members, and set usage limits to avoid unexpected overages.
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General
How to block numbers, calls, ads, text messages & emails
Learn about the different ways you can block calls from specific numbers, text messages, spam and emails. Both free and fee-based options are available.
General
How to use Verizon Smart Family
Get instructions on how to use Verizon Smart Family to set parental controls to block unwanted contacts, view your child's text and call history, locate family members, and set usage limits to avoid unexpected overages.
General
Verizon Smart Family - Accept Child Pickup Request
Here's how to accept a child's request to be picked up via the Verizon Smart Family app on your device.
General
Verizon Smart Family - Access App
Here's how to access the Smart Family or Companion app on your smartphone or tablet.
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Verizon Smart Family - Add / Remove Advanced Parental Controls
Here's how to add or remove the Advanced Parental Controls for Smart Family using your iOS device.
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Verizon Smart Family - Add Content Filtering
Here's how to add content filtering to a child device using the Smart Family parent app on your device.
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Verizon Smart Family - Add Service
Here's how to add the Smart Family service using your smartphone or tablet.
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Verizon Smart Family - Add Service via My Verizon Website
Here's how to add Verizon Smart Family service via the My Verizon website.
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Verizon Smart Family - Add Time Restrictions
Here's how to add time restrictions to a child device via the Smart Family parent app on your device.
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Verizon Smart Family - Add or Remove Boundary Alerts
Here's how to add or remove Boundary alerts using the Smart Family parent app.
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Verizon Smart Family - Add or Remove Scheduled Time Alerts
Here's how to add or remove scheduled time alerts using the Smart Family parent app.
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Verizon Smart Family - Add or Remove Trusted / Blocked Websites
Here's how to add / remove trusted or blocked websites via the Smart Family parent app on your device.
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Verizon Smart Family - Add or Remove a Blocked Call or Contact
Here's how to add and remove blocked calls or contacts via the Smart Family parent app on your device.
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Verizon Smart Family - Add or Remove a Contact to / from the Watchlist
Here's how to add / remove a contact to / from the watchlist via the Smart Family parent app on your device.
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Verizon Smart Family - Add or Remove a Trusted Contact
Here's how to add and remove a trusted contact via the Smart Family parent app on your device.
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Verizon Smart Family - Add, Edit or Remove Parent / Child Roles
Here's how to add family members and edit / change roles using the Smart Family parent app on your device.
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Verizon Smart Family - Disable Low Power or Battery Saver Mode for Driving Insights
Here's how to disable Low Power / Battery Saver mode for Driving Insights to function.
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Verizon Smart Family - Download and Install App
Here's how to install the Smart Family parent app using your smartphone.
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Verizon Smart Family - Edit Content Filtering
Here's how to edit content filtering for a child device using the Smart Family parent app on your device.
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Verizon Smart Family - Enable / Disable Biometrics and Keep Me Signed In
Here's how to turn Biometrics and Keep me Signed In on or off using the Smart Family app.
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Verizon Smart Family - Enable Driving Insights
Here's how to enable Driving Insights using the Smart Family app.
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Verizon Smart Family - Enable Restrictions After a 911 Call
Here's how to restart your Smart Family restrictions if they've been disabled due to a 911 call.
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Verizon Smart Family - Install the Companion App
Here's how to install the Smart Family companion app using your child's device.
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Verizon Smart Family - Locate a Family Member
Here's how to locate a family member using the Smart Family parent or companion app on your device.
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Verizon Smart Family - Manage Notification Settings
Here's how to manage email or text notifications via the Smart Family parent app on your device.
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Verizon Smart Family - Pair Parent and Child Devices
Here's how to pair a parent and child device using the Smart Family parent app on your device.
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Verizon Smart Family - Pause or Resume Internet Connectivity
Here's how to pause or resume your child's Internet access using the parent app on your smartphone or tablet.
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Verizon Smart Family - Re-enable Companion App permissions
Here's how to re-enable the Companion app permissions using the Smart Family app.
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Verizon Smart Family - Remove Data Limits
Here's how to remove data limits from a child device using the parent app on your smartphone or tablet.
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Verizon Smart Family - Remove Message Limits
Here's how to remove message limits from a child device using the parent app on your smartphone or tablet.
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Verizon Smart Family - Remove Minute Limits
Here's how to remove minute limits from a child device using the parent app on your smartphone or tablet.
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Verizon Smart Family - Remove Purchase Limits
Here's how to remove purchase limits from a child device via the Smart Family parent app on your device.
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Verizon Smart Family - Remove Service via My Verizon Website
Here's how to remove your Smart Family service via the My Verizon website.
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Verizon Smart Family - Remove Time Restrictions
Here's how to remove time restrictions from a child device using the parent app on your smartphone or tablet.
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Verizon Smart Family - Request Pickup
Here's how to send a request to have a family member pick you up via the Smart Family Companion app on your device.
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Verizon Smart Family - Send Location Check-In From Child's Device
Here's how have your child send a location check-in from their device via the Smart Family Companion app.
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Verizon Smart Family - Set Data Limits
Here's how to set data limits on a child device using the parent app on your smartphone or tablet.
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Verizon Smart Family - Set Message Limits
Here's how to set message limits on a child device using the parent app on your smartphone or tablet.
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Verizon Smart Family - Set Minute Limits
Here's how to set minute limits on a child device using the Smart Family parent app on your smartphone or tablet.
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Verizon Smart Family - Set Purchase Limits
Here's how to set purchase limits on a child device using the Smart Family parent app on your smartphone or tablet.
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Verizon Smart Family - Sign Out
Here's how to sign out of the Smart Family parent app on your smartphone or tablet.
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Verizon Smart Family - Sync Child Contact List
Here's how to sync your child's contacts with Smart Family so you can see the contact details when viewing call / text activity from your device.
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Verizon Smart Family - Turn Location Sharing On / Off
Here's how to turn location sharing on or off using the Smart Family parent app on your smartphone or tablet.
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Verizon Smart Family - Unpair Parent and Child Devices
Here's how to unpair a parent and child device using the Smart Family parent app on your smartphone or tablet.
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Verizon Smart Family - Upgrade or Downgrade Subscription
Here's how to change your Verizon Smart Family subscription via the parent app on your smartphone or tablet.
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Verizon Smart Family - View Activity
Here's how to view your child's call and/or text activity using the Smart Family parent app on your smartphone or tablet.
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Verizon Smart Family - View Screentime
Here's how to view your child's app usage on your device.
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Verizon Smart Family - View Trips and Set Trip Status
Here's how to view trips and set the driving status of the child from the Verizon Smart Family app.
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Verizon Smart Family FAQs
Learn how to use Verizon Smart Family to limit calls, texts, purchases, block contacts, monitor web activity, pause internet access, track your child's location.
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Verizon Smart Family | How to Set up Purchase Limits
Learn how to set up purchase limits for a child on your account using Smart Family. Set a monthly cap on the dollar value your child can spend.
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Video: How to get started with Verizon Smart Family(length: 3:00)
This video shows you how to sign up for Verizon Smart Family and set up the app.
Length: 3:00
General
Video: How to use Verizon Smart Family - Video(length: 3:59)
Watch this video to learn how to use and enable the features available with the Smart Family app.
Length: 3:59
General
Video: Verizon Smart Family overview(length: 0:31)
Watch this video for a brief overview of the Verizon Smart Family app.
Length: 0:31