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Verizon Smart Family™

Find out how to manage your family’s wireless activities, set device usage limits and restrictions with Verizon Smart Family and Verizon Smart Family Premium™.

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FAQs

Learn about the different ways you can block calls from specific numbers, text messages, spam and emails. Both free and fee-based options are available.
Get instructions on how to use Verizon Smart Family to set parental controls to block unwanted contacts, view your child's text and call history, locate family members, and set usage limits to avoid unexpected overages.
Use Verizon Smart Family to limit calls, texts & purchases, block contacts, monitor web activity, pause internet access & track location of your child. Learn more.
Learn how to set up purchase limits for a child on your account using Smart Family. Set a monthly cap on the dollar value your child can spend.

How to Use

Here's how to access the Smart Family or Companion app on your smartphone or tablet.
Here's how to add the Smart Family service using your smartphone or tablet.
Here's how to add time restrictions to a child device via the Smart Family parent app on your Android device.
Here's how to add / remove a contact to / from the watchlist via the Smart Family parent app on your Android device.
Here's how to install the Smart Family parent app using your Android smartphone.
Here's how to install the Smart Family companion app using your child's Android smartphone.
Here's how to view your child's call and/or text activity using the Smart Family parent app on your smartphone or tablet.
Here's how to access the Smart Family or Companion app on your iPhone or iPad.
Here's how to add the Smart Family service via your iOS device.
Here's how to add time restrictions to a child device using the Smart Family parent app on your iOS device.
Here's how to add / remove a contact to / from the watchlist via the Smart Family parent app on your iOS device.
Here's how to install the Smart Family parent app using your iPhone.
Here's how to sign out of the parent app using your iPhone or iPad.
Here's how to view your child's call, text and/or internet activity using the parent app on your iPhone or iPad.
Here's how to add content filtering for the lines on your account via Smart Family.
Here's how to add Verizon Smart Family service via the My Verizon website.
Here's how to add Smart Family time restrictions via the website.
Here's how to add or remove arrival and departure alerts on the My Verizon website.
Here's how to add or remove scheduled time alerts using the My Verizon website.
Here's how to add or remove trusted or blocked websites for the lines on your account via Smart Family.
Here's how to add or remove blocked contacts (numbers that can't call or message you) from Smart Family.
Here's how to add or remove Smart Family trusted contacts via the website.
Here's how to add, edit or remove parent and child roles for Verizon Smart Family.
Here's how to accept a child's request to be picked up via the Verizon Smart Family app on your Android device.
Here's how to add content filtering to a child device using the Smart Family parent app on your Android device.
Here's how to add or remove arrival and departure alerts using the Smart Family parent app.
Here's how to add or remove scheduled time alerts using the Smart Family parent app.
Here's how to add / remove trusted or blocked websites via the Smart Family parent app on your Android device.
Here's how to add and remove blocked calls or contacts via the Smart Family parent app on your Android device.
Here's how to add and remove a trusted contact via the Smart Family parent app on your Android device.
Here's how to edit content filtering for a child device using the parent app on your smartphone or tablet.
Here's how to locate a family member using the Smart Family parent or companion app on your Android device.
Here's how to manage email or text notifications via the Smart Family parent app on your Android device.
Here's how to pair a parent and child device using the Smart Family parent app on your Android device.
Here's how to pause or resume your child's internet access using the parent app on your smartphone or tablet.
Here's how to remove content filtering for a child device using the parent app on your smartphone or tablet.
Here's how to remove data limits from a child device using the parent app on your smartphone or tablet.
Here's how to remove message limits from a child device using the parent app on your smartphone or tablet.
Here's how to remove minute limits from a child device using the parent app on your smartphone or tablet.
Here's how to remove purchase limits from a child device via the Smart Family parent app on your Android device.
Here's how to remove time restrictions from a child device using the parent app on your smartphone or tablet.
Here's how to send a request to have a family member pick you up via the Smart Family Companion app on your Android device.
Here's how to restart your Smart Family restrictions if they've been disabled due to a 911 call.
Here's how have your child send a location check-in from their Android device via the Smart Family Companion app.
Here's how to set data limits on a child device using the parent app on your smartphone or tablet.
Here's how to set message limits on a child device using the parent app on your smartphone or tablet.
Here's how to set minute limits on a child device using the Smart Family parent app on your smartphone or tablet.
Here's how to set purchase limits on a child device using the Smart Family parent app on your smartphone or tablet.
Here's how to sign out of the Smart Family parent app on your Android your smartphone or tablet.
Here's how to sync your child's contacts with Smart Family so you can see the contact details when viewing call / text activity from your Android device.
Here's how to turn location sharing on or off using the Smart Family parent app on your smartphone or tablet.
Here's how to unpair a parent and child device using the Smart Family parent app on your smartphone or tablet.
Here's how to change your Verizon Smart Family subscription via the parent app on your smartphone or tablet.
Here's how to view your child's app usage on your Android device.
Here's how to add family members and edit / change roles using the Smart Family parent app on your Android device.
Here's how to accept a child's request to be picked up via the Verizon Smart Family app on your Apple iOS device.
Here's how to add content filtering to a child device using the Smart Family parent app on your iOS device.
Here's how to add or remove arrival and departure alerts using the Smart Family parent app on your iOS device.
Here's how to add or remove scheduled time alerts using the Smart Family parent app.
Here's how to add and remove trusted or blocked websites via the Smart Family parent app on your iOS device.
Here's how to add and remove blocked calls or contacts via the Smart Family parent app on your iOS device.
Here's how to add and remove a trusted contact using the Smart Family parent app on your iOS device.
Here's how to check location permissions for the Verizon Smart Family companion app on your child's iOS device.
Here's how to install the Smart Family companion app via your child's iPhone.
Here's how to locate a family member using the Smart Family parent or companion app on your iPhone or iPad.
Here's how to manage notification settings (receiving email or text notifications) using the Smart Family parent app on your iPhone or iPad.
Here's how to pair a parent and child device using the Smart Family parent app on your iPhone or iPad.
Here's how to pause or resume your child's internet access using the Smart Family parent app on your iPhone or iPad.
Here's how to remove content filtering for a child device using the Smart Family parent app on your iPhone or iPad.
Here's how to remove data limits from a child device using the Smart Family parent app on your iPhone or iPad.
Here's how to remove message limits from a child device using the Smart Family parent app on your iPhone or iPad.
Here's how to remove minute limits from a child device using the parent app on your iPhone or iPad.
Here's how to remove purchase limits from a child device using the Smart Family parent app on your iOS device.
Here's how to remove time restrictions from a child device using the Smart Family parent app on your iPhone or iPad.
Here's how to send a request to have a family member pick you up via the Smart Family Companion app on your Apple iOS device.
Here's how to restart your Smart Family restrictions if they've been disabled due to a 911 call.
Here's how have your child send a location check-in from their device.
Here's how to set data limits on a child device using the Smart Family parent app on your iPhone or iPad.
Here's how to set message limits on a child device using the parent app on your iPhone or iPad.
Here's how to set minute limits on a child device using the parent app on your iPhone or iPad.
Here's how to set purchase limits on a child device using the Smart Family parent app on your iPhone or iPad.
Here's how to sync your child's contacts with Verizon Smart Family so you can see the contact details when viewing call / text activity from your Apple device.
Here's how to turn location sharing on or off using the parent app on your iPhone or iPad.
Here's how to unpair a parent and child device using the parent app on your iPhone or iPad.
Here's how to upgrade or downgrade your Verizon Smart Family subscription using the parent app on your iPhone or iPad.
Here's how to delete time restrictions for Smart Family using the website.
Here's how to edit content filtering on the Smart Family website.
Here's how to edit Smart Family time restrictions from your My Verizon account.
Here's how to enable Driving Insights using the Smart Family app.
Here's how to locate a family member with Verizon Smart Family via the My Verizon website.
Here's how to set up email notifications for activities via the Verizon Smart Family website.
Here's how pause or suspend internet connectivity for the lines on your account via Smart Family.
Here's how to switch the designated primary parent line for Verizon Smart Family via the My Verizon website.
Here's how to remove content filtering for the lines on your account via Smart Family.
Here's how to remove data limits for the lines on your account via Smart Family.
Here's how to remove message limits for the lines on your account via Smart Family.
Here's how to remove minute limits for the lines on your account via Smart Family.
Here's how to remove Smart Family purchase limits for the lines on your account via the website.
Here's how to remove your Smart Family service via the My Verizon website.
Here's how to reset your Smart Family usage controls if they've been disabled due to a 911 call.
Here's how to set data limits for the lines on your account via Smart Family.
Here's how to set message limits for the lines on your account via Smart Family.
Here's how to set minute limits for the lines on your account via Smart Family.
Here's how to set purchase limits for the lines on your account via Smart Family.
Here's how to change your Verizon Smart Family subscription via the My Verizon website.
Here's how to view your child's call and/or text activity using the My Verizon website.
Here's how to add family members and change roles via the Smart Family parent app on your iOS device.
Here's how to manage Verizon Family Safeguards & Controls via Smart Family.

Videos

Watch this video to learn how to set up departure and arrival alerts in Smart Family, so you can track the location of family members. Track when and where your kids are going.
Length: 0:48
Watch this video to learn how to sign up for Smart Family, a service that lets you know where your kids are by tracking their device. You can also limit what they see by setting content filters.
Length: 0:59
With Verizon Smart Family, you can parent smarter in the digital age by keeping certain sites and apps blocked until your kid is ready.
Length: 1:09
With Verizon Smart Family, you can set restrictions on your kids calls, texts, even data use. Watch to see how it works. 
Length: 1:58
With Verizon Smart Family, you can make sure your kids are texting and chatting safely. See how it works.
Length: 1:37
See how your kids spend their time online with Verizon Smart Family. Check out how! 
Length: 1:06
Get real time crash detection with Verizon Smart Family Crash Detection. Watch this video to learn more.
Length: 1:01
Get peace of mind and insight into your children's’ driving plus crash detection with Verizon Smart Family Premium.
Length: 2:26