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Nokia 8 V 5G UW - Support Overview

Find device-specific support and online tools for your Nokia 8 V 5G UW.

Filter all topics below.


Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Here's how to activate your new iPhone or Android smartphone. You can also learn how to turn off iMessage, transfer content and more.

Connect Your Device Directly to the PC

Here's how to connect your device directly to your PC.

Nokia 8 V 5G UW - Activate / Set Up Device

Here's how to quickly set up your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Add an Existing Google Account

Here's how to add your Google (Gmail) account on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Adjust Account Sync Settings

Here's how to view and adjust sync settings on your Nokia 8 V 5G UW if you're not receiving email and app notifications.

Nokia 8 V 5G UW - Turn Android Device Protection On/Off

Here's how to turn Android Device Protection for your Nokia 8 V 5G UW on or off.

Nokia 8 V 5G UW User Guide (PDF)

This User Guide can help you get the most out of your Nokia 8 V 5G UW. Learn about set up, advanced feature use and navigation.

Obtaining USB Drivers for your Wireless Device

Here's some info to help you obtain USB drivers for your mobile device.

Back Up & Transfer Content

Nokia 8 V 5G UW - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Nokia 8 V 5G UW to an SD / memory card.

Nokia 8 V 5G UW - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between your Nokia 8 V 5G UW and a computer.

Basics

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Battery & Power

Nokia 8 V 5G UW - Turn Power Saver On / Off

Here's how to turn Battery Saver on or off to help manage battery performance for your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine which apps use the most power on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - View Battery Info

Here's how to check the battery specs (e.g., Usage Time, Standby Time, etc.) for your Nokia 8 V 5G UW.

Power Cycle the Wireless Device

Here's how to power your device off then back on.

Bluetooth

Nokia 8 V 5G UW - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Nokia 8 V 5G UW on or off and make it visible to other devices for pairing.

Resolving Car Kit mode

Here's what to do if your device is stuck in Car Kit mode.

Calling & Dialing

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

Move Pictures / Videos to Device - Android™ Smartphone

To transfer pictures and videos between from a computer / PC to an Android smartphone.

Nokia 8 V 5G UW - Add / Remove Speed Dial Number

Here's how to add or remove a speed dial number on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Block / Unblock Numbers

Here's how to block messages and send unwanted calls directly to Voicemail for your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Call a Number

Here's how to place a call from your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Place a Conference Call

Here's how to place a conference call from your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Turn Video Calling On / Off

Here's how to turn video calling for your Nokia 8 V 5G UW on or off.

Nokia 8 V 5G UW - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - View / Delete Call History

Here's how to view or clear the call history or delete individual calls from your Nokia 8 V 5G UW.

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

Nokia 8 V 5G UW - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Record and Share a Video

Here's how to record and send a video using your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Share Picture from Gallery

Here's how to share a saved picture from your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Share Video from Gallery

Here's how to share a saved video from your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Take and Share a Picture

Here's how to take and share a picture from your Nokia 8 V 5G UW.

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

Computer/PC Connectivity

Nokia 8 V 5G UW - USB Debugging Mode

Here's how to facilitate a connection between your Nokia 8 V 5G UW and a computer with the Android SDK.

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

Export Contact / Address Book Info to .CSV Files - Microsoft® Windows Mail / Microsoft Outlook

Here's how export contacts from your device to comma-separated value (.csv) files via Microsoft Windows Mail / Microsoft Outlook.

Nokia 8 V 5G UW - Add a Contact

Here's how to add a contact to your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Contact Display Options

Here's how to configure how your contacts display on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Delete a Contact

Here's how to remove a contact from your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Edit a Contact

Here's how to edit a contact on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - View Contact Sync Source

Here's how to view where a phonebook contact on your Nokia 8 V 5G UW was imported from.

Data

Bonus Data FAQs

Learn about the options to add bonus data to your devices on the new Verizon Plan.

Data Utilization FAQs

Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.

Nokia 8 V 5G UW - Allow / Deny Data Roaming

Here's how to turn data roaming for your Nokia 8 V 5G UW on or off.

Nokia 8 V 5G UW - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Turn Data On / Off

Here's how to turn mobile data for your Nokia 8 V 5G UW on or off.

Date & Time

Nokia 8 V 5G UW - Set Date and Time

If your Nokia 8 V 5G UW shows the incorrect date and/or time, here's how to correct it.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

Nokia 8 V 5G UW - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - View MAC Address

Here's how to view the Wi-Fi MAC address for your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - View Phone Number

Here's how to view the mobile number for your Nokia 8 V 5G UW.

Device Settings

Nokia 8 V 5G UW - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (Screen saver, Display size, etc.) for your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Manage Do Not Disturb Settings

Here's how to check Do Not Disturb settings if your Nokia 8 V 5G UW isn't receiving calls or alerts for texts and email.

Nokia 8 V 5G UW - Reset Network Settings

Here's how to reset settings if your Nokia 8 V 5G UW can't connect to data or send / receive messages.

Nokia 8 V 5G UW - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Nokia 8 V 5G UW, view this info.

Nokia 8 V 5G UW - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Turn Screen Rotation On / Off

Here's how to check settings if the display on your Nokia 8 V 5G UW doesn't rotate or flip.

Email/Gmail

Create Gmail™ Account

Here's how to create a Gmail account.

Gmail™ for Android™ - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Leave or Remove Copies of Email Messages on the Messaging Server

Here's info on how to leave or remove copies of emails on the server.

Nokia 8 V 5G UW - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Delete Email Messages

Here's how to delete email messages from your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Manage Corporate Email Settings

Here's how to update work email settings for your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Nokia 8 V 5G UW.

GPS & Location Based Services

Nokia 8 V 5G UW - Turn GPS Location On / Off

Here's how to turn GPS location for your Nokia 8 V 5G UW on or off.

Google Backup & restore

Nokia 8 V 5G UW - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Nokia 8 V 5G UW.

Home Screen

Nokia 8 V 5G UW - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - View / Manage Home Screen Panels

Here's how to view / add / remove Home screen panels on your Nokia 8 V 5G UW.

Internet & Web Browser

Access Websites - Mobile Web

Here's how to access websites via the Mobile Web on your device.

Nokia 8 V 5G UW - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your Nokia 8 V 5G UW.

Power Cycling and Launching Mobile Web Browser

Here's how to power cycle your device and access the Mobile Web 2.0 browser on your device.

Language

Nokia 8 V 5G UW - Language Selection

Here's how to change the language used on your Nokia 8 V 5G UW.

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

Nokia 8 V 5G UW - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Remove Saved Fingerprints

Here's how to delete a saved fingerprint from your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Nokia 8 V 5G UW when the screen is locked.

Nokia 8 V 5G UW - Set Up Face Recognition

Here's how to set up facial recognition to unlock the screen of your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Unlock Screen

Here's how to unlock the screen on your Nokia 8 V 5G UW.

Memory/Storage

Insert the memory card that contained the songs from the play list

Here's what check if songs stored on your SD / memory card are missing from the playlist of your 3G Basic phone.

Nokia 8 V 5G UW - Check Device Storage

Here's how to check available space if your Nokia 8 V 5G UW runs slowly / crashes, apps freeze or you can't save media.

Nokia 8 V 5G UW - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Nokia 8 V 5G UW to an SD / memory card.

Music

Move Music to Device - Android™ Smartphone

To transfer music files from a computer to an Android smartphone.

Navigating & Multitasking

Nokia 8 V 5G UW - Use Multi Window

Here's how to use two apps simultaneously on your Nokia 8 V 5G UW.

Near Field Communication (NFC)

Nokia 8 V 5G UW - Manage Contactless Payments

Here's how to use the 'Tap & pay' service with your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Turn NFC On / Off

Here's how to turn NFC on or off so compatible apps can transfer files from your Nokia 8 V 5G UW.

Operating System & Software

Nokia 8 V 5G UW - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Nokia 8 V 5G UW if the screen freezes or call, app, audio or sync issues occur and the device won’t start up.

Nokia 8 V 5G UW - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Nokia 8 V 5G UW if the screen freezes or call, app, audio or sync issues occur.

Nokia 8 V 5G UW - Install Device Software Updates

Here's how to check for and install software updates on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - View Software Version

Here's how to view the software version your Nokia 8 V 5G UW is running.

Nokia 8 V 5G UW Software Update

Get instructions on downloading the latest software update for performance improvements to your Nokia 8 V 5G UW, including current Android security patches.

SIM Card

Nokia 8 V 5G UW - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Nokia 8 V 5G UW or turn it on or off.

Nokia 8 V 5G UW - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - View SIM Card Number

Here's how to view the SIM card number associated with your Nokia 8 V 5G UW.

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

Sounds, Volume & Audio

Nokia 8 V 5G UW - Save a Ringtone

Here's how to save an audio file as a ringtone on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Set Ringtones / Notification Sounds

Here's how to select or change ringtones / notification sounds on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Use Speakerphone

Here's how to utilize the speakerphone functionality on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Vibrate Mode

Here's how to turn 'vibrate mode' for your Nokia 8 V 5G UW on or off.

Nokia 8 V 5G UW - Volume Controls

Here's how to adjust the volume if your Nokia 8 V 5G UW doesn't vibrate or play sounds when receiving calls / messages.

Status Indicators/Lights

Nokia 8 V 5G UW - View Signal Strength

Here's how to view signal strength on your Nokia 8 V 5G UW.

TV

Nokia 8 V 5G UW - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Nokia 8 V 5G UW.

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Nokia 8 V 5G UW - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Set Default Messaging App

Here's how to set the default messaging app on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Turn Message Delivery Confirmation Setting On / Off

Here's how to receive delivery confirmation for messages sent from your Nokia 8 V 5G UW via the Message+ app.

Nokia 8 V 5G UW - Turn Premium SMS Permissions On / Off

Here's how to change permissions to allow or block sending premium texts from your Nokia 8 V 5G UW.

Tips, Tricks & Shortcuts

Nokia 8 V 5G UW - Capture a Screenshot

Here's how to capture a screenshot on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Set Up Printing

Here's how to set up and add a printer to your Nokia 8 V 5G UW.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Nokia 8 V 5G UW - Manage RTT Settings

Here's how to use the real-time text (RTT) feature on your Nokia 8 V 5G UW.

Wi-Fi & Network

Nokia 8 V 5G UW - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your Nokia 8 V 5G UW with other Wi-Fi capable devices.

Nokia 8 V 5G UW - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Add a Wi-Fi Network

Here's how to add a Wi-Fi network to your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your Nokia 8 V 5G UW to auto-switch between Wi-Fi and mobile data.

Nokia 8 V 5G UW - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile Hotspot settings (e.g., password, network name, etc.) on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your Nokia 8 V 5G UW.

Nokia 8 V 5G UW - Restart Device

Here's how to restart your Nokia 8 V 5G UW if it crashes and resets, freezes or runs slowly.

Nokia 8 V 5G UW - Restart in Safe Mode

Here's how to restart your Nokia 8 V 5G UW into Safe Mode to help determine if an app is causing it to freeze, reset or run slowly.

Nokia 8 V 5G UW - Tethered Modem Connection

Here's how to use your Nokia 8 V 5G UW as a modem to connect to the internet via USB or Bluetooth.

Nokia 8 V 5G UW - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn Mobile Hotspot for your Nokia 8 V 5G UW on or off.

Nokia 8 V 5G UW - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Nokia 8 V 5G UW on or off.