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Lenovo tab 4 8 PLUS - Support Overview

Find device-specific support and online tools for your Lenovo Tab 4 8 PLUS.

Filter all topics below.


A Troubleshooting Assistant

Troubleshooting Assistant for tab 4 8 PLUS

This online tool will help you identify and resolve problems with your Tab 4 8 PLUS. Get online technical support and help with common issues.

App Issues

Lenovo tab 4 8 PLUS - Clear App Cache

Here's how to clear cached data if your Tab 4 8 PLUS runs slow, crashes or resets, or apps freeze.

Lenovo tab 4 8 PLUS - Enable / Disable App

Here's how to turn pre-installed apps on your Tab 4 8 PLUS on or off.

Lenovo tab 4 8 PLUS - Reset App

Here's how to reset apps if your Tab 4 8 PLUS crashes, resets or freezes.

Lenovo tab 4 8 PLUS - Stop Running Apps

If apps freeze or hang or cause your Tab 4 8 PLUS to crash, reset or run slowly, view this info.

Lenovo tab 4 8 PLUS - Uninstall Apps

Here's how to remove or delete apps if your Tab 4 8 PLUS is unresponsive, freezes or an app won't open.

Lenovo tab 4 8 PLUS - View / Restrict Data Usage by App

Here's how to view / restrict the amount of data an app uses on your Tab 4 8 PLUS.

Test Device in Safe Mode - Android™

Safe Mode helps to determine if an app is causing your device to freeze / reset / run slowly.

Video: Do a Factory Data Reset to Troubleshoot Android Phone Problems
(length: 2:22)

Erase all information from your Android phone to help find and fix the problems. Watch this video to learn how to perform a factory data reset.
Length: 2:22

Video: Troubleshooting: Using Safe Mode with Android
(length: 2:38)

Learn how to reboot your phone into Safe Mode to resolve troubleshooting issues with applications and your operating system.
Length: 2:38

Battery & Power Issues

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).

Lenovo tab 4 8 PLUS - Extend Battery Life

Here are some tips on how to extend battery life on your Tab 4 8 PLUS.

Lenovo tab 4 8 PLUS - View Battery Status

Here's how to see charging status, remaining battery life and apps or processes using your Tab 4 8 PLUS battery.

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Power & Charging Issues - Removable Battery Devices

If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.

Calling & Messaging Issues

Garbled Message

Here's some info that about garbled messages and ways to avoid them.

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

Video: Factors That Impact Your Wireless Signal
(length: 3:00)

Having issues with your wireless signal? Learn about the factors that impact it and the solutions to fix it.
Length: 3:00

Video: How to Make HD Calls on Android Smartphones
(length: 1:54)

HD Calling provides crystal clear calls over our 4G LTE network. Make and receive video calls, get Simultaneous Voice and Data and 6-Way conference Calling.
Length: 1:54

Video: How to Make Wi-Fi Calls on Android Smartphones
(length: 2:20)

Use an Internet connection to make and receive domestic or international calls over a Wi-Fi network, even if you're not in Verizon coverage areas.
Length: 2:20

Video: Troubleshooting: Visual Voicemail
(length: 4:16)

Trouble accessing your messages and voicemails? To start, try resetting your Voicemail App. Watch this video to learn how.
Length: 4:16

Email Issues

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

General

Video: Getting the Best Performance from Your Android Smartphone
(length: 4:21)

Clean up your phone and get your Android working in tip-top shape with these simple steps.
Length: 4:21

Video: How to Transfer Content Between Your Computer and Your Android Smartphone
(length: 3:58)

Want to make more room on your phone? Learn how to transfer media from your smartphone to your computer with this video.
Length: 3:58

Video: Managing Contacts Using My Verizon
(length: 2:21)

Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21

Video: Managing Duplicate Contacts Using Google
(length: 2:45)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

Video: Preparing for International Travel
(length: 3:23)

Prepare for International Travel by choosing your own travel plan and turning on your devices travel settings.
Length: 3:23

Internet & Web Browser

Lenovo tab 4 8 PLUS - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your Tab 4 8 PLUS to auto switch between Wi-Fi and mobile data.

Internet & Web Browser Issues

Lenovo tab 4 8 PLUS - Manage Data Usage

Here's how to view data usage and set data warnings and limits on your Tab 4 8 PLUS.

Lenovo tab 4 8 PLUS - Reset Network Settings

Here's how to reset the network settings on your Tab 4 8 PLUS if you can't connect to the internet.

Lenovo tab 4 8 PLUS - Restart in Safe Mode

Safe Mode helps determine if an app is causing your Tab 4 8 PLUS to freeze, reset or run slowly.

Lenovo tab 4 8 PLUS - Turn Airplane Mode On / Off

To turn Verizon network services on/off for your Tab 4 8 PLUS or if they aren't functioning, view this info.

Lenovo tab 4 8 PLUS - View MAC Address

Here's how to view the MAC address assigned to your Tab 4 8 PLUS.

Lenovo tab 4 8 PLUS - View Signal Strength

Here's how to view signal strength on the Tab 4 8 PLUS.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

Lost, Stolen or Damaged

Check for Physical Damage - Charging Ports

Here's how to help determine if your device has a damaged charging port.

Check for Physical Damage - Hardware Modifications

Here's how to determine your device has hardware modifications.

Check for Physical Damage - Screen

Here's how to help determine if your device has screen damage.

Check for Physical Damage - Separated Hinges

Here's how to help determine if your device has physical damage to the hinge.

Check for Water Damage

Here's how to help determine if your device has liquid damage.

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

Find My Device - Android™ - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android™ - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

How to Find Your Lost or Stolen Phone or Tablet

Learn how to locate, track & lock a lost or stolen device. Get the tablet or phone locator for any OS: Android, Apple, Windows, BlackBerry or basic phones.

Lenovo tab 4 8 PLUS - Check for Physical Damage

Here's how to help determine whether your Tab 4 8 PLUS has liquid or other physical damage.

Lenovo tab 4 8 PLUS - View Device ID (ESN / IMEI / MEID / Serial Number)

Here's how to find the device ID (IMEI) for your Tab 4 8 PLUS.

Lenovo tab 4 8 PLUS - View SIM Card Number

Here how to view the SIM card number (ICCID) on your Tab 4 8 PLUS.

Turn Find My Device On / Off - Android™

Here's info on how to remotely locate, lock, ring or erase your Android device.

View Device Info - Verizon Website

Here's how to view info (e.g., ID, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Software Issues

Lenovo tab 4 8 PLUS - Factory Data Reset (Powered Off)

Here's how to factory data reset your Tab 4 8 PLUS if it's powered off or unresponsive.

Lenovo tab 4 8 PLUS - Factory Data Reset (Powered On)

Resetting your Tab 4 8 PLUS to factory settings can fix a blank or frozen screen, apps crashing or freezing, etc.

Lenovo tab 4 8 PLUS - Install Device Software Updates

Here's how to check for and install software updates on your Tab 4 8 PLUS.

Lenovo tab 4 8 PLUS - Restart Device

Here's how to restart your Tab 4 8 PLUS if it crashes and resets, freezes or runs slowly.

Lenovo tab 4 8 PLUS - View Software Version

Here's how to view the software version your Lenovo tab 4 8 PLUS is running.