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Other Wireless Topics

Find information about Verizon's community service, customer satisfaction, account protection, accessibility and other company initiatives.

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Area Code Overlays

Alabama 205 / 659 Area Code Overlay FAQs

659 is a new area code for Alabama. Learn more about the new calling instructions, start date and a map of the affected area.

South Carolina 803 / 839 Area Code Overlay FAQs

Learn about the new area code that is going to be used in South Carolina.

Legal Notices & Information

Arbitration FAQs

Information about arbitration for disputes with Verizon Wireless.

Asurion End User License Agreement

The End User License Agreement for Asurion.

Customer Agreement for Verizon Wireless Wi-Fi Service

Customer Agreement for Verizon Wi-Fi Service.

Device Unlocking Policies

Verizon's device unlocking policy.

Download & view your personal data file from the Verizon Privacy Dashboard

The Privacy Dashboard lets you request your personal information file online or by phone (800-333-3972), update privacy settings or delete some information.

Enterprise Licensing Agreement

Learn about terms and conditions related to software licensing agreements.

Important Information About HD Voice

Important consumer information about how HD Voice works on the Verizon 4G LTE network.

Important Plan Information

Verizon Wireless Terms & Conditions for the Verizon Wireless plans.

Important Things to Know About Verizon Protect Home

Get a summary of Verizon Protect Home, including charges, coverage, benefits and claim limits.

Information About the California Teleconnect Fund Discounts

The California Public Utilities Commission (CPUC) California Teleconnect Fund (CTF) program provides qualifying organizations with discounts on certain services.

License Agreement for AppFlash

AppFlash License Agreement.

License Agreement for NFL Mobile App

The Verizon Wireless License Agreement for the use of the NFL Mobile App.

McAfee Mobile Products End User License Agreement

End User License Agreement for the McAfee Mobile Products software.

Mediation Request

Mediation Request form for Verizon Wireless dispute resolution.

More on Taxes and Surcharges

Learn about the taxes and surcharges on your monthly bill and about how mobile service is taxed.

My Verizon Mobile App End User License Agreement

Verizon Wireless service end user license agreement for the My Verizon Mobile App.

Near Field Communications Disclosure

Important disclosure about Near Field Communications (NFC) technology.

Relevant Mobile Advertising FAQs

Frequently Asked Questions about Relevant Mobile Advertising.

Surcharges and Fees

Verizon Wireless surcharges and fees.

Trial Agreement for Audi Wi-Fi powered by Verizon

Terms and conditions for Wi-Fi powered by Verizon.

Trial Agreement for Volkswagen Wi-Fi powered by Verizon

Terms and conditions for Wi-Fi powered by Verizon.

Trial Agreement for Wi-Fi Connect Powered by Verizon

Terms and conditions for Wi-Fi powered by Verizon.

Verizon Selects Participation Agreement

Participation Agreement for Verizon Selects marketing messages, and offers.

Wireless Location Based Services

Important information about the Location Based Services on your Wireless device.

Wireless Location Based Services FAQs

Learn about location based services.

Product Terms & Conditions

Annual Upgrade Program - Terms & Conditions

Verizon Wireless service terms and conditions.

Backup Assistant - Terms & Conditions

Terms & Conditions for Backup Assistant from Verizon Wireless.

Call Filter - Terms & Conditions

Verizon Wireless Terms & Conditions for Call Filter.

Care Smart App Terms and Conditions

Terms and conditions for the Care Smart app.

Data Gift - Terms & Conditions

Verizon Wireless service terms and conditions.

Data Plans & Features - Terms & Conditions

Terms & Conditions for Data Services, Plans & Features.

Device Protection - Terms & Conditions

Terms & Conditions for Wireless Phone Protection and Extended Warranty.

Device Trade-in Program - Terms & Conditions

Verizon Wireless Terms & Conditions for your Device Trade-in Program.

Digital Secure - Terms and Conditions

Verizon Terms & Conditions for the Digital Secure service.

Disney Bundle - Terms & Conditions

Terms & Conditions for Data Services, Plans & Features.

Field Force Manager - Terms & Conditions

Verizon Wireless Terms & Conditions for the Field Force Manager service.

Get It Now - Terms & Conditions

Verizon Wireless Terms & Conditions for the Get it Now service.

Hum Terms of Service

Verizon Wireless service terms and conditions for Hum by Verizon.

INDYCAR Mobile App - Terms & Conditions

Verizon Wireless Terms & Conditions for the INDYCAR Mobile App.

Important Information About Your Verizon SmartHub Device and Service - Terms & Conditions

Verizon Wireless Terms & Conditions for your Verizon SmartHub Device and Service.

Important Information About your Verizon LTE Internet and Home Phone Device and Verizon LTE Internet and Home Phone Service - Terms & Conditions

Important 911 emergency response information and service usage and limitations of your LTE Internet and Home Phone.

International Long Distance (I-Dial) - Terms & Conditions

Terms & Conditions for International Long Distance dialing capability (I-Dial) service.

International Long Distance Prepaid (from inside the US) - Terms & Conditions

Verizon Wireless Terms & Conditions for International Long Distance calling from inside the US for Prepaid.

International Long Distance Value Plan - Terms & Conditions

Terms & Conditions for the International Value Plan rates.

International Services (from inside the US) - Terms & Conditions

Verizon Wireless Terms & Conditions for International Services from inside the US.

International Services (from outside the US) - Terms & Conditions

Verizon Wireless Terms & Conditions for International Services while traveling outside the US.

LTE Internet (Installed) - Terms & Conditions

Verizon Wireless Terms & Conditions for the LTE Internet (Installed) service.

Mobile Broadband / National Access - Terms & Conditions

Verizon Wireless Terms & Conditions for Mobile Broadband / National Access.

Mobile Web - Terms & Conditions

Verizon Wireless Terms & Conditions for the Mobile Web service.

My Numbers - Terms & Conditions

Verizon Wireless Terms & Conditions for the My Numbers service.

My Verizon Terms and Conditions

Terms and conditions for My Verizon and any My Verizon services.

Number Share - Terms & Conditions

Verizon Wireless Terms & Conditions for Number Share.

One Talk from Verizon - Terms & Conditions

Verizon Wireless service terms and conditions.

Prepaid - Terms & Conditions

Important information about Verizon prepaid plans.

Prepaid Auto Pay (Text Message Notification) - Terms & Conditions

Verizon Wireless Terms & Conditions for the Prepaid Auto Pay service.

Prepaid Auto Pay - Terms & Conditions

Verizon Wireless Terms & Conditions for Prepaid Auto Pay.

Prepaid International Long Distance - Terms & Conditions

Verizon Wireless Terms & Conditions for Prepaid International long distance.

Prepaid International Services (from inside the US) - Terms & Conditions

Verizon Wireless Terms & Conditions for Prepaid International Services from inside the US.

Prepaid International TravelPass Services (While traveling outside the US) - Terms & Conditions

Verizon Wireless Terms & Conditions for Prepaid International TravelPass Services (while traveling outside the US).

Protection Plan - Terms & Conditions

Verizon Wireless Terms & Conditions for the Verizon LTE Internet (Instaleld) Protection Plan.

Push To Talk - Terms & Conditions

Terms & Conditions for Push to Talk on BlackBerry devices.

Ring Alarm Security Kit with Verizon LTE and Security by Ring - Terms & Conditions

Verizon Terms & Conditions for Ring Alarm Security Kit with Verizon LTE and Security by Ring.

Ring Tones & Ringback Tones - Terms & Conditions

Verizon Wireless Terms & Conditions for Ringtones and Ringback Tones Service.

Ringback Tones - Terms & Conditions

Verizon Wireless Terms & Conditions for Ringback Tones.

Roadside Assistance - Terms & Conditions

Verizon Wireless Terms & Conditions for Roadside Assistance provided by Signature Motor Club, Inc.

Services Terms & Conditions

Verizon Wireless service terms and conditions.

Share Name ID - Terms & Conditions

Verizon Wireless Terms & Conditions for Share Name ID.

Smart Home Support - Terms & Conditions

Verizon Wireless Terms & Conditions for the Smart Home Support service.

TALKS for Verizon Wireless - Terms & Conditions

Terms & Conditions and End User License Agreement for TALKS for Verizon Wireless.

Tech Coach Terms of Service

Verizon Wireless Terms & Conditions for the Tech Coach service.

TechTeam Terms of Service

TechTeam Terms of Service

Terms of Service for the Verizon Safe Wi-Fi App

Verizon Wireless Terms of Service for the Safe Wi-Fi app.

Terms of Service for the Verizon Security & Privacy App

Terms of service or the Verizon Security & Privacy App.

Text Messaging, Premium Text Messaging, Text Alerts and Instant Messaging - Terms & Conditions

Terms & Conditions for Text Messaging, Premium Text Messaging, Text Alerts and Instant Messaging services.

Text, Picture and Video Messaging - Terms & Conditions

Terms & Conditions for the Text, Picture and Video Messaging service.

The Verizon Visa Credit Card and The Verizon Visa Signature Credit Card Rewards Program Terms and Conditions

Terms and conditions for the Verizon Visa Credit Card and The Verizon Visa Signature Credit Card Rewards Program.

The Verizon Visa Signature Credit Card Guide to Benefits

Guide to benefits for the Verizon Visa Signature Credit Card.

Unlimited Mobile to Mobile Messaging Bundle - Terms & Conditions

Terms & Conditions for the Unlimited Mobile to Mobile Messaging Bundle.

Usage Controls - Terms & Conditions

Terms & Conditions for Verizon Wireless Usage Controls.

V CAST - Terms & Conditions

Terms & Conditions for V CAST.

VZ Navigator App - Terms & Conditions

Terms & Conditions for using VZ Navigator

Verizon 5G Home Internet Terms of Service

Verizon Wireless Terms & Conditions for the 5G Home service.

Verizon Advanced Messaging - Terms and Conditions

This online tool will help you identify and resolve problems with your Verizon Advanced Messaging.

Verizon Cloud - Terms & Conditions

Verizon Wireless Terms & Conditions for the Verizon Cloud service.

Verizon LTE Home Internet Terms of Service

Terms of service for LTE Home Internet.

Verizon Messages (Message+ App) - Terms and Conditions

Verizon Wireless Terms & Conditions for the Verizon Message+ service.

Verizon Protect Home - Terms and Conditions

Terms & Conditions for Verizon Protect Home.

Verizon Smart Family - Terms & Conditions

Verizon Wireless Terms & Conditions for the Verizon Smart Family service.

Verizon Up Program Terms

Verizon Up Program Terms provide you with information about eligibility, claiming rewards and terms of service.

Visual Voicemail - Terms & Conditions

Verizon Wireless Terms & Conditions for the Visual Voicemail service.

Wi-Fi Calling - Terms & Conditions

Important consumer information about Wi-Fi Calling.

Wireless Home Phone - Terms & Conditions

Terms & Conditions for your Wireless Home Phone Adaptor Device and Wireless Home Phone Service.

YouTube TV - Terms & Conditions

Terms and conditions for the 5G Home YouTube TV offer.

Verizon Wireless Policies

Business and Marketing Insights FAQs

Learn more about Business and Marketing Insights.

Device Installment Privacy Notice FAQs

Learn more about the Device Installment Privacy Notice, the types of information we collect, and how it is used.

How to manage an account when a loved one passes away

On behalf of Verizon, we would like to extend our deepest sympathies to you concerning your recent loss. Here is how to manage you loved one’s Verizon account.

Network Real Estate FAQs

Information for current Verizon Wireless Network Real Estate landlords or potential landlords.

Notice of dispute (PDF) - Complaints & arbitration requests

Have an issue that can't be resolved? Complete this form to file a dispute.

Security Deposit Refund FAQs

Answers to common questions about the security deposit refund, including what it is and how to get it.

Transfer your service FAQs - Verizon Assumption of Liability

Transfer a line and assume billing responsibility for a mobile number from another person's account. Get status updates and automated assistance to complete the process.

Verizon Wireless' Use of a Unique Identifier Header (UIDH)

Frequently asked questions about the Unique Identifier Header.

Wireless Verizon Privacy Dashboard FAQs

Learn how to access your personal information file with the Verizon Privacy Dashboard. Find out how to remove some information and edit your privacy settings.