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Other Wireless Topics

Find information about Verizon's community service, customer satisfaction, account protection, accessibility and other company initiatives.

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Frequently Asked Questions

Learn more about business and marketing insights.
Learn more about the Device Installment Privacy Notice, the types of information we collect, and how it is used.
On behalf of Verizon, we would like to extend our deepest sympathies to you concerning your recent loss. Here is how to manage you loved one’s Verizon account.
Information for current Verizon Wireless Network Real Estate landlords or potential landlords.
Answers to common questions about the security deposit refund, including what it is and how to get it.
Verizon Custom Experience programs helps make marketing you see more personalized and useful to you across the devices and services you use.
Learn how to access your personal information file with the Verizon Privacy Dashboard. Find out how to remove some information and edit your privacy settings.
Learn about location based services.
Terms for the usage of Verizon's Automated Phone Payment System.
How to update your Android device to fix Google app crashes occurring March 22-23, 2021.
Information about arbitration for disputes with Verizon wireless.
The End User License Agreement for Asurion.
Learn how to cancel service if you are a spouse or dependent of a service member that has passed away or was seriously injured while in military service.
Customer Agreement for Verizon Wi-Fi Service.
View brochures for Verizon’s device protection options.
The Privacy Dashboard lets you request your personal information file online or by phone (800-333-3972), update privacy settings or delete some information.
Learn about terms and conditions related to software licensing agreements.
Learn more about Verizon wireless surcharges and fees.
Find out more information about consumer safety.
Verizon Wireless Terms & Conditions for Verizon Wireless Broadband Internet Access Services.
The California Public Utilities Commission (CPUC) California Teleconnect Fund (CTF) program provides qualifying organizations with discounts on certain services.
AppFlash License Agreement.
The Verizon Wireless License Agreement for the use of the NFL Mobile App.
Need to disconnect a line? Verizon has solutions for temporarily or permanently removing service, or transferring a line to another account.
End User License Agreement for the McAfee Mobile Products software.
Learn about the taxes and surcharges on your monthly bill and about how mobile service is taxed.
Verizon Wireless service end user license agreement for the My Verizon Mobile App.
Important disclosure about Near Field Communications (NFC) technology.
Terms and conditions for Wi-Fi powered by Verizon.
Terms and conditions for Genesis Wi-Fi powered by Verizon.
Terms and conditions for Hyundai Wi-Fi powered by Verizon.
Terms and conditions for Kia Wi-Fi powered by Verizon.
Terms and conditions for Wi-Fi powered by Verizon.
Terms and conditions for Wi-Fi powered by Verizon.
Have an issue that can't be resolved? Complete this form to to provide notice to Verizon if you intend to seek mediation or arbitration.
Learn more about website browser compatibility, including Chrome, Firefox, and Internet Explorer.
Important information about the Location Based Services on your Wireless device.

Products and Services Terms and Conditions

Customer agreement and Terms of Service for Verizon +play.
Terms for the +play Monthly Credit $10/month perk.
Legal terms related to promotional offers for +play.
Terms for the 100 GB Mobile Hotspot $10/month perk.
Terms for the 2 TB Cloud $10/month perk.
Terms for the 3 TravelPass Days $10/month perk.
Terms for the Apple Music Family $10/month perk.
Terms for the One Unlimited for iPhone Plan with Apple One included.
Terms for the Apple One $10/month perk.
Legal terms for Blue Apron PLUS offer.
Terms of service for Business Internet Secure.
Terms of Service for Business Mobile Secure.
Verizon Wireless Terms & Conditions for Call Filter.
Terms and conditions for the Care Smart app.
Terms & Conditions for Data Services, Plans & Features.
Verizon Wireless Terms & Conditions for your Device Trade-in Program.
Verizon Terms & Conditions for the Digital Secure service.
Terms for the Disney Bundle $10/month perk.
Terms & Conditions for Data Services, Plans & Features.
Verizon Wireless service terms and conditions.
Verizon Terms & Conditions for the Family Money service.
Verizon Wireless Terms & Conditions for the Field Force Manager service.
Verizon Wireless Terms & Conditions for the Get it Now service.
Verizon Terms of Service for the Home Device Advisor service.
Verizon Terms & Conditions for the Home Device Advisor service on a mobile account.
Verizon service terms and conditions for Hum by Verizon.
Verizon Wireless Terms & Conditions for the INDYCAR Mobile App.
Important consumer information about how HD Voice works on the Verizon 4G LTE network.
Verizon Wireless Terms & Conditions for the Verizon Wireless plans.
Get a summary of Verizon Home Device Protect, including charges, coverage, benefits and claim limits.
Terms & Conditions for Wireless Phone Protection and Extended Warranty.
Terms & Conditions for International Long Distance dialing capability (I-Dial) service.
Verizon Wireless Terms & Conditions for International Long Distance calling from inside the US for Prepaid.
Terms & Conditions for the International Value Plan rates.
Verizon Wireless Terms & Conditions for International Services from inside the US.
Verizon Wireless Terms & Conditions for International Services while traveling outside the US.
Verizon Wireless Terms & Conditions for Mobile Broadband / National Access.
Verizon Terms of Service for Mobile Secure.
Verizon Wireless Terms & Conditions for the Mobile Web service.
Terms and conditions for My Verizon and any My Verizon services.
Legal terms related to Netflix promotion with Paramount + and Netflix Premium.
Legal terms related to Netflix Premium.
Terms and conditions for the Number Share - Home.
Verizon Terms & Conditions for Number Share - Mobile.
One Talk service terms and conditions.
Verizon Wireless Terms & Conditions for the Prepaid Auto Pay service.
Verizon Wireless Terms & Conditions for Prepaid Auto Pay.
Verizon Wireless Terms & Conditions for Prepaid International long distance.
Verizon Wireless Terms & Conditions for Prepaid International Services from inside the US.
Verizon Wireless Terms & Conditions for Prepaid International TravelPass Services (while traveling outside the US).
Verizon Wireless Terms & Conditions for the Verizon LTE Internet (Instaleld) Protection Plan.
Terms & Conditions for Push to Talk on BlackBerry devices.
Verizon Terms & Conditions for Ring Alarm Security Kit with Verizon LTE and Security by Ring.
Verizon Terms & Conditions for Ringtones Service.
Verizon Wireless Terms & Conditions for Roadside Assistance provided by Signature Motor Club, Inc.
Verizon Terms & Conditions for the Security Dashboard feature in the My Verizon app on a mobile account.
Verizon Wireless service terms and conditions.
Verizon Wireless Terms & Conditions for Share Name ID.
Verizon Wireless Terms & Conditions for the Smart Home Support service.
Terms for the Smartwatch Data & Safety $10/month perk.
Verizon Wireless Terms & Conditions for the Tech Coach service.
TechTeam Terms of Service
Verizon Wireless Terms of Service for the Safe Wi-Fi app.
Terms of service or the Verizon Security & Privacy App.
Terms & Conditions for Text Messaging, Premium Text Messaging, Text Alerts and Instant Messaging services.
Terms & Conditions for the Text, Picture and Video Messaging service.
Guide to benefits for the Verizon Visa Signature Credit Card.
Terms and conditions for the Verizon Visa Credit Card and The Verizon Visa Signature Credit Card Rewards Program.
Terms & Conditions for the Unlimited Mobile to Mobile Messaging Bundle.
Terms & Conditions for Verizon Wireless Usage Controls.
Verizon terms of service for 5G Home internet and LTE Home Internet.
Terms of Use for the Verizon 5G Labs app.
Terms and conditions for Verizon Advanced Messaging.
View these Terms of Use before participating in the AR Experience.
Verizon Wireless Terms & Conditions for the Verizon Cloud service.
Verizon's terms of use for Digital Collectibles.
Terms & Conditions for Verizon Home Device Protect.
Important 911 emergency response information and service usage and limitations of your LTE Internet and Home Phone.
Verizon Wireless Terms & Conditions for the Verizon Message+ service.
Important information about the Verizon Mobile + Home Discount Program.
Terms and conditions for Verizon Mobile for Microsoft Teams.
Verizon Wireless Terms & Conditions for the Verizon Smart Family service.
Verizon Wireless Terms & Conditions for your Verizon SmartHub Device and Service.
Verizon Up Terms provide you with information about eligibility, claiming offerss and terms of service.
Terms and conditions for Verizon wireless Auto Pay.
Verizon Wireless Terms & Conditions for the Visual Voicemail service.
Terms for the Walmart+ Membership $10/month perk.
Terms & conditions for websites owned or operated by Verizon. Note certain other Verizon internet & wireless services may have additional terms and conditions.
Important consumer information about Wi-Fi Calling.
Terms & Conditions for your Wireless Home Phone adaptor device and Wireless Home Phone Service.

Verizon Wireless Policies

Review Verizon's Acceptable Use Policy.
Verizon's device unlocking policy.
Important information about Verizon prepaid plans.
Learn about the Plan Rate Adjustment that starts 4/10/23 for certain previously-available phone plans. Find out if your plan is included, and what your options are.
Terms and conditions for the Disney+ Verizon Prepaid offer.
Learn about our Holiday Return Policy. Cancel service within 30 days without early termination fees when devices are also returned.
Learn more about Verizon's voluntary suspension program for lost or stolen devices, military suspends, and vacation or other reasons.