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LG G6™ Software Update
Verizon Wireless is pleased to announce a software update for your device. This software update has been tested to help optimize device performance, resolve known issues and apply the latest security patches.
Before you download:
- Connect your device to a Wi-Fi network, or make sure it has a strong Verizon Wireless network connection.
- Ensure your battery is fully charged before starting the software update.
System Update 14
Release date: 09/24/2019
Android™ Security Patch Level: August 1, 2019
Software Version: VS98830a
This software update includes Pie OS upgrade and the latest Android security patches.
Home touch buttons with gesture:
- Just swipe up to switch to Overview or App drawer. Swipe right to move to the most recently used app.
Use the Volume keys for media:
- Changes what the Volume keys adjust by default from ringtone volume to media volume.
Show lockdown option:
- In the lockdown mode, biometrics cannot be used, all lock screen notifications are hidden, and Smart Lock turns off. Press and hold the Power key and select Lockdown.
- When a screenshot is taken, its preview is displayed in the bottom right side of the screen in a thumbnail.
- Record a video with up to five scenes in slow motion. You can also edit which parts to play in slow motion and change the speed.
- Go live with YouTube Live directly from LG Camera.
Screenshot with URL:
- Screenshots contain the URL so that you can revisit the website from where the screenshot was taken (supported with Chrome).
- To navigate through Gallery view types, swipe or tap on a tab.
- Lets you jump to or move photos to other Gallery albums quickly.
Burst shot viewer:
- Thumbnails are provided for users to easily navigate through and pick the best one.
- Besides square-shaped grids, colorful frames and animations are available for making a collage of photos.
Home screen lock:
- Prevents apps and widgets from unintentionally being rearranged or removed.
Home screen indicators:
- Indicators for Home screen pages are specified.
4x6 Home screen grid:
- A grid of more rows and fewer columns of apps is added to the selection.
Game & Music
- Brings games and game-related shortcuts to one place.
- More controls for gaming such as disabling alerts, muting sound and searching the game-related videos have been added.
- Flashes light to the beat of music.
Pin to screen:
- Take a screenshot with Capture+ and pin it to the screen to use the information in other apps or screens.
"Custom" repeat option in Calendar:
- Lets you set a repeat cycle more specifically for an event.
Weather for alarms:
- Shows the current weather information in animation when an alarm rings.
Life indices in Weather:
- Weather information expands to show life indices such as humidity, wind, UV, rainfall, outdoor activity, etc. as well as sunrise/sunset times.
- Lets you use two of the same apps with different accounts. This feature works with Facebook, Facebook Messenger, WhatsApp, WeChat, Viber, Line, Skype, Telegram, KakaoTalk, QQ Mobile, BlackBerry Messenger, Hike Messenger, ICQ, Zalo and Snapchat.
- Unlocking the phone is required to power off when the phone is locked. This helps to prevent someone from powering off the phone when it is lost.
Settings & Setup Wizard
- Apps can be sorted in the notification settings so that you can easily find an app.
Background color options for Home touch buttons:
- Various colors are provided for the background of the Home touch buttons.
Screen Lock Options:
- All screen lock options are laid out in Setup Wizard instead of recommending to add fingerprints only.
System Update Instructions
To help you with the mandatory software update for your device, this page contains the following information:
- Software Update Instructions - User initiated over the air (OTA)
- Software Update Instructions - Server initiated OTA
- Updating while roaming
- Insufficient device memory alert
- Battery life expectations after a major software update
User initiated OTA
To start the download:
- Start on the Home screen by tapping the Menu Key
- Tap Settings
- Tap About Phone
- Tap Software updates
- Tap Check for Update
- Tap Download Now
When download is complete, a screen will appear advising you that the new version of software is ready to be installed.
Tap Install Now.
The device will power down and restart. A screen will appear stating that the installation has been completed. Tap OK.
Server initiated OTA
Once a new software version is available for your device, it'll begin downloading in the background.
When the download is complete, you'll be notified that it is ready to be installed.
Tap Install Now and the device will power down and restart. A screen will appear stating that the installation has been completed. Tap OK.
To check your software version from the home screen:
- Tap Menu
- Tap Settings
- Tap About Phone
Updating while roaming
You won't receive a software update notice if you're roaming. You'll need to be connected to Wi-Fi to update your device while roaming.
To enable Wi-Fi on your device, go to Settings under Wireless & Networks and tap Wi-Fi ON to enable (if not already enabled).
Tap Wi-Fi to view and select a Wi-Fi network.
Once you're connected, an update notification will appear on your device. If the software update fails to install, you'll get an error screen, though this only means the software didn't install properly. Remove and re-insert the battery, and power your device back on. The device will restart with the original software and will prompt you once again to install the software update.
Insufficient Device Memory
Due to changes in the Lollipop OS, you'll need sufficient reserved memory for a software upgrade. If you don't have enough user memory, a Low Memory pop-up screen will be shown until you free up enough memory. Eliminating unused apps, and clearing videos or photos can help free up device memory. If you dismiss the notification and have not cleared space after 24 hours, a pre-update message will pop up again until you free up the memory necessary to perform the software update.
Battery life expectations after a major software update:
- The application memory may have to be optimized. This can take time and cause the device to temporarily use more battery while the optimization is in progress.
- Downloaded apps may not be optimized, as app developers don't immediately update their apps to support new versions of the OS. This may result in higher than normal battery drain, and in some cases device sluggishness, until apps are updated or removed.
- It can take 2 to 3 days for the device's battery life to normalize.
Software Upgrade Assistant Tool
If you don't have a strong connection to Wi-Fi or the Verizon Wireless network, you may not be able to perform a software update over the air. Instead, you can connect your device to a computer with Internet access. Connect your device to your computer using your USB cable, then download the Software Upgrade Assistant tool to your computer, which will check for software updates and initiate the software update process.
Next steps and additional links
Please allow additional time for the apps on your device to continue to download after the software update.
- If for any reason this software update doesn't fully download, our Software Upgrade Assistant tool can provide immediate self-serve troubleshooting guidance.
- Operating System FAQs
- Check out the latest Verizon offers and upgrade to a newer LG smartphone. Not sure if you're eligible to upgrade yet? Find out fast in My Verizon.
G6 is a trademark of LG Electronics, Inc. LG, LG Life's Good, and the LG logo are registered trademarks of LG Corp.
Android is a trademark of Google, Inc.