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LG K20™ V - Support Overview

Find device-specific support and online tools for your LG K20 V.

Filter all topics below.

Call Forwarding

My Verizon Website - Turn Call Forwarding Off

Here's how to stop forwarding calls to another number via the My Verizon website.

Caller ID

Company Name ID FAQs

Learn how customize the outgoing calls of each line in your company. Set up a unique name and image that will appear on compatible phones that you call.

LG K20™ V - Caller ID Image

Here's how to add a saved photo to a phonebook contact on your K20 V.

Understanding Spam Calls / Caller ID Spoofing

Here's info on spam and Caller ID spoofing which may help if you're getting calls from random numbers.

HD Voice

LG K20™ V - Turn Video Call On / Off - HD Voice

Here's how to turn video calling for your K20 V on / off.

LG K20™ V - Turn Voice & Video On / Off - HD Voice

Here's how to turn HD voice and video calling from your K20 V on / off.


Place an International Call

Here's info on rates and dialing instructions for international calling from inside or outside the US.

TravelPass® - My Verizon Website (Prepaid) - View International Usage

Here's how to view international usage details and charges via the My Verizon website (Prepaid).

Video: Preparing for International Travel
(length: 3:23)

Prepare for International Travel by choosing your own travel plan and turning on your devices travel settings.
Length: 3:23


Video: Number Share
(length: 0:51)

Stay connected while phone free. Share your mobile number with eligible devices with no app required.
Length: 0:51

Ringtones & Ringback Tones

Verizon Tones App FAQs - Set Up Ringtones & Ringback Tones

Learn about purchasing, managing and customizing the ringtones you hear when your phone rings and Ringback Tones others hear when they call your phone.


LG K20™ V - Check Voicemail

Here's how to check your voicemail messages on your K20 V or a different phone.

Reset Locked Out Voicemail Password

Here's how to reset your Voicemail password when locked out.

Set Up Voicemail

Follow these instructions on how to set up your Voicemail and greeting.

Set Up a Basic Visual Voicemail Greeting - LG

Here's how to set up a Basic Visual Voicemail greeting for your LG device.

Wireless Emergency Alerts

LG K20™ V - Wireless Emergency Alerts

Here's how to manage emergency alerts (e.g., AMBER Alerts, etc.) for your K20 V.

Wireless Emergency Alert Compatible Devices

A list of Wireless Emergency Alert Compatible Devices.

Wireless Emergency Alerts FAQs

Frequently asked questions about Wireless Emergency Alerts, including Presidential Alerts, Imminent Danger Alerts and AMBER Alerts.