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My Verizon - Support Overview

Manage your account online with My Verizon. Pay your bill, check your usage, swap SIM cards, view your order status and much more.

Filter all topics below.


Blocking & Unblocking Services or Numbers

Add / Remove Spam Blocks - My Verizon Website

Here's how to block text messages originating from email addresses or domains via the My Verizon website.

Add a Block - Call & Message Blocking - My Verizon Website

Here's how to temporarily block unwanted calls and messages via the My Verizon website.

Block and Unblock Services

Visit your My Verizon Services page in order to block and unblock services on your account.

Blocks FAQs

Learn about blocking and unblocking calls, text messages, emails, websites and marketing service purchases through my Verizon.

My Verizon Website - Manage Service Blocks

Here's how to add or remove blocks for voice / messaging / app downloads / web purchases via My Verizon.

Remove a Block - Call & Message Blocking - My Verizon Website

Here's how to remove a temporary call or message block via the My Verizon website.

Video: How to add Blocks
(length: 2:59)

Find out how to block unwanted calls, messages, emails and services on your account.
Length: 2:59

Changing Minutes, Text & Data

How to Change Your Plan

Find out how to switch to our newest plan or upgrade your current plan by increasing your data, voice or messaging allowance.

Understand and change your plan FAQs

Need more data? Want to switch to a new plan? Learn how to change your plan anytime online through My Verizon.

Managing Products & Apps

Add Safety Mode and/or Data Boost - My Business

Learn how to add Safety Mode and/or a Data Boost for My Business accounts.

Managing Products & Apps FAQs

Learn how to add and change features on your mobile devices with Verizon's add-on services.

My Verizon Website - Turn Safety Mode On / Off

Here's how to turn Safety Mode on or off via the My Verizon website.

Video: How to change Features
(length: 1:24)

Watch this video and follow the simple steps to change the features on your account with My Verizon.
Length: 1:24

Reconnecting Service

Video: How to Suspend or Reconnect Service
(length: 2:03)

If your Verizon Wireless phone has been lost or stolen, see how simple it is to temporarily suspend and then reconnect your service in this video.
Length: 2:03

Suspending Service

Suspend service FAQs

Learn how to temporarily suspend your Verizon wireless service, when your phone is lost or stolen, during military service, or for other reasons.

Switching to Verizon

Switch to Verizon Wireless

Learn how you can switch to America's most reliable wireless network and still keep your number.