Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Let's troubleshoot your device.

Select your device to troubleshoot or read help articles. Or check your location for network issues.

Need help with Fios?

Need to replace a lost or stolen device?

Review options for replacing your [device_name]
Apple iPhone 16 Pro Max
Verizon Internet Gateway (ARC-XCI55AX)
Apple iPhone 16
Verizon Internet Gateway (ASK-NCQ1338FA)
Google Pixel 9 Pro XL
Verizon Internet Gateway (ASK-NCQ1338)
Verizon 5G Internet Gateway
Samsung Galaxy Z Flip6
Verizon Receiver (LV65)
Verizon Router (CR1000A)
Samsung Galaxy S24 Ultra
Verizon 5G Home Router
Apple iPhone 15 Pro Max
Apple iPhone 15
Apple iPhone 13
Apple iPhone 14
Verizon 5G MiFi® M1000
Samsung Galaxy S22 Ultra
Apple iPhone 12
Apple iPhone 15 Pro
TCL FLIP Pro
Apple iPhone 11
Samsung Galaxy S24
TCL FLIP 3
Kazuna eTalk
Samsung Galaxy S24+
Samsung Galaxy S23 Ultra
DuraXV Extreme
Motorola moto g7 play
Apple iPhone 14 Pro Max
Apple iPhone 13 Pro Max
Samsung Galaxy S23
Apple iPhone 13 Pro
MOTO G PURE
Apple iPhone 14 Pro
Samsung Galaxy S23 FE
Samsung Galaxy A15 5G
Apple Watch Ultra 2
Apple iPhone 15 Plus
Verizon 5G Home Phone Base
Apple iPhone 14 Plus
Google Pixel 8a
Samsung Galaxy S21 5G
Samsung Galaxy S22
Samsung Galaxy A03s
Samsung Galaxy S21 FE 5G
OnePlus 8 5G UW
Apple® iPhone® 7 Plus
ARRIS NVG558 ROUTER
Apple iPhone 12 Pro Max
motorola razr
Apple Watch SE (2nd Gen)
Apple® iPhone® 7
Orbic® Journey™ V
Nokia 2720 V Flip
Samsung Galaxy S21 Ultra 5G
MOTOROLA EDGE 5G UW
Apple iPhone XR
Apple iPhone SE (3rd Gen)
TCL LINKZONE 5G UW
Orbic Speed 5G UW
MiFi X PRO 5G UW
Samsung Galaxy S23+
Apple iPhone SE (2020)
Galaxy S20 FE 5G UW
Samsung Galaxy A12
KYOCERA Cadence LTE
Samsung Galaxy A42 5G
Apple iPhone 13 mini
Google Pixel 6a
Apple iPad (9th Generation)
Apple® iPhone® 6s
Samsung Chromebook Plus
Apple Watch Series 9
KYOCERA DuraForce PRO 3
Samsung Galaxy S21+ 5G
Google Pixel 7 Pro
Kyocera DuraXV Extreme+
Apple iPad (6th Generation) 9.7-inch
Samsung Galaxy Z Fold4
Samsung Galaxy A53 5G UW
KYOCERA DuraXVLTE
Samsung Galaxy Watch4 Classic
TCL TAB Pro 5G
Samsung Galaxy Watch 46mm
MOTOROLA ONE 5G UW ACE
Apple iPhone 8
Samsung Galaxy S22+
Samsung Galaxy Watch6 Classic
Apple Watch Series 7
Apple iPad (3rd Gen.) with Wi-Fi + Cellular
Apple iPad (10th Generation)
Samsung Galaxy Z Flip4
Google Pixel 8 Pro
TCL 30 LE
Apple iPhone 11 Pro Max
GO FLIP™ V
Samsung Galaxy Z Fold6
Samsung Galaxy A14 5G
Apple Watch Ultra
Apple Watch Series 4
Apple iPhone 12 Pro
Galaxy Tab E (8.0)
Apple iPhone 11 Pro
KYOCERA DuraForce PRO 2
Samsung Galaxy S9
Samsung SmartThings Tracker
Samsung Galaxy Watch6
Samsung Galaxy Tab S9+ 5G
TCL TAB 8-inch
Apple iPhone 12 mini
Google Pixel 8
Samsung Galaxy A11
Samsung Galaxy A71 5G UW
MOTOROLA EDGE+ 5G UW
Apple iPhone 8 Plus
LG V60 ThinQ 5G UW
Samsung Galaxy S8+
Galaxy S20 5G UW
Motorola moto z4
Apple iPhone XS
Samsung Galaxy A10e
Kyocera DuraForce Ultra 5G UW
Apple iPad (7th Generation) 10.2
Samsung 4G LTE Network Extender 2 for Enterprise
Motorola one 5G UW
MOTOROLA EDGE - 2022
TCL 40 XE 5G
ORBIC JOY
eTalk MYFLIX Prepaid
Samsung Galaxy A23 5G UW
Motorola moto g power 5G - 2024
Samsung Galaxy S10+
Inseego MiFi M2100 5G UW
Apple iPad Pro (10.5-inch)
Apple iPad (8th Generation)
Google Pixel 6
Samsung Galaxy A51
Samsung Galaxy S10
Samsung Galaxy S10e
Motorola Moto g 5G - 2024
Google Pixel 7
Apple iPhone XS Max
Samsung Galaxy Note9
Samsung Galaxy S20+ 5G
Apple iPad Air (3rd Generation)
Inseego Business Phone Connect
Samsung Galaxy Tab S8+ 5G
Apple iPad Air (5th Gen)
Apple® iPhone® 6s Plus
Apple Watch Series 8
ASUS ZenPad Z10
LG K51
Samsung Galaxy Note10+ 5G
TCL 30 V 5G
Apple iPhone SE
Samsung Galaxy Z Fold3 5G
Samsung Galaxy A13
Samsung Galaxy A54 5G
Samsung Galaxy Watch4
Apple iPad mini 4
Google Pixel 7a
Apple Watch Series 6
Samsung Galaxy Z Flip3 5G
Samsung Galaxy S8
Samsung Galaxy Note8
Samsung Galaxy Note20 5G
Samsung Galaxy Note20 Ultra 5G
Samsung Galaxy Z Flip5
Samsung Galaxy Z Fold2 5G
Samsung Galaxy Z Fold5
Samsung Galaxy Tab A7 Lite
Samsung Galaxy A02s
LG G8 ThinQ™
Lenovo Flex 5G
Apple iPad Pro 12.9-inch (2020)
TCL 10 5G UW
Motorola moto g7 power
Apple Watch Series 5
Galaxy J7 / J7 V
Verizon Internet Gateway (WNC-CR200A)
Google Pixel 3a
Apple iPad mini (7.9-inch)
Apple Watch SE
Moto Z Play Droid Edition
Samsung Galaxy Note10+
Apple iPad Pro 11-inch (4th Generation)
Google Pixel 4
moto g play - 2024
LG G7 ThinQ™
LG K20™ V
Galaxy A01
Samsung Galaxy A50
Samsung Galaxy S9+
Samsung Galaxy S7
Samsung Galaxy A20
Arlo Go 2 LTE Security Camera
Orbic Journey L (Voice and Text Only)
Google Pixel 4 XL
Samsung Galaxy Tab A9+ 5G
Samsung Galaxy Tab S9 FE 5G
Samsung Galaxy Watch5
Google Pixel Watch
Samsung Galaxy Tab A (8.0)
ZTE Blade™ Vantage 2 Prepaid
Samsung Galaxy Watch 42mm
Google Pixel 2
Lenovo ThinkPad X13s
Samsung Galaxy S7 edge
Galaxy J3 V (3rd Gen.)
Apple Watch Series 3
ASUS ZenPad Z8s
Sonim XP5s
Orbic AirSurf 5G UW
Motorola moto z2 force edition
LG G6™
LG WING 5G
Orbic Myra 5G
Samsung Galaxy Watch3 41MM
MOTO G POWER (2022)
motorola edge+
Sharp Rouvo V
Samsung Galaxy Watch Ultra
LG V30®
Galaxy Tab S7 5G
Samsung Galaxy Tab S7 FE 5G
Apple iPad Air (4th Gen.)
Nokia 3 V
LG G Pad 5 10.1 FHD
Samsung Galaxy Chromebook Go
Apple 12.9-inch iPad Pro (2021)
moto g stylus 5G
Orbic Speed X 5G
Motorola moto e5 go
Samsung Galaxy Tab A (8.4 inch)
Google Pixel 5
Google Pixel 6 Pro
Apple iPad (9.7-inch)
LG Stylo 6
Samsung Galaxy Note10
Samsung Galaxy J3 Eclipse
Apple iPad Pro 12.9-inch (3rd Gen.)
CTL Chromebook NL71CT-L
moto g6
LG Velvet 5G UW
Samsung Galaxy Tab S5e
Motorola moto e5 play
Samsung Galaxy J7 (2nd Gen.)
Apple 11-inch iPad Pro (2021)
Google Pixel 4a
Google Pixel Watch 2
Sonim XP5
Galaxy Tab E
Samsung Galaxy Book Go 5G
Galaxy S20 Ultra 5G
Galaxy Watch Active2 40mm
LG Q70
Samsung Galaxy Watch3 45MM
LG G Pad X8.3
Google Pixel 2 XL
Samsung Galaxy J3 V
Samsung Gear S3 frontier
Samsung Galaxy Tab S3
Google Pixel 3 XL
Google Pixel Fold
Apple® iPhone® X
TCL TAB Disney Edition
Samsung Galaxy Tab A (10.5)
Samsung Galaxy Tab S6
ZTE Cymbal® LTE
Samsung Galaxy S10 5G
Orbic Maui
Orbic Chromebook
Orbic Tab8 5G
Samsung Galaxy A51 5G UW
Arlo Go
Nokia 8 V 5G UW
Apple iPad Pro 12.9-inch (6th Generation)
Apple iPad Pro (12.9-inch)
LG Stylo™ 5
Galaxy Book S
Apple iPad mini (2021)
Kyocera DuraSport 5G UW
Apple iPad Pro (11-inch)
TCL TAB 8 Plus
Nokia 2 V Tella
Samsung Galaxy A21
Google Pixel 3a XL
Fossil Gen 5 LTE Smartwatch
Google Pixel 3
Apple iPad Air 11-inch (M2)
Sonim XP8
Samsung Galaxy J3 (3rd Gen.)
HP Envy X2
Samsung Galaxy Tab S4
Samsung Galaxy Tab S7+ 5G
tab 4 8 PLUS
Samsung Galaxy Watch Active2 44mm
IdeaPad Duet 3i
Samsung Galaxy Watch5 Pro
HP Spectre x2
Samsung Galaxy Tab S2 2015
Apple iPad Pro (9.7-inch)
Apple® iPhone® 6
Galaxy J7 V (2nd Gen.)
Alcatel TCL SIGNA
TCL TAB FAMILY EDITION
TCL TAB Disney Edition 2
Apple iPad Pro
Apple iPad Pro 11-inch (2020)
Smart Wrist by Orbic
Razer Edge 5G
Verizon Wireless Home Phone T2000
Verizon Wireless Home Phone (LVP2)
Verizon LTE Network Extender
Verizon Ellipsis® 10
Jetpack® MiFi® 7730L
Verizon MiFi® 4G LTE Global USB Modem U620L
Verizon Orbic Speed Mobile Hotspot
Verizon Jetpack® MiFi® 8800L
Verizon LTE Internet and Home Phone
Verizon Jetpack® MiFi® 6620L
Verizon Jetpack® 4G LTE Mobile Hotspot...
Verizon Jetpack® 4G LTE Mobile Hotspot...
Verizon Jetpack® 4G LTE Mobile Hotspot...
Verizon Jetpack® 4G LTE Mobile Hotspot...
Hum+ (2nd gen)
Hum x (2nd gen)
Verizon Global USB Modem USB730L
Hum x (1st gen)
Verizon GizmoTablet™
Verizon GizmoTab™
Verizon Ellipsis™ Jetpack®
Ellipsis™ Jetpack® MHS815L
Ellipsis® Jetpack® MHS800L
Verizon Ellipsis® 8
DuraForce PRO with Sapphire Shield
Verizon Ellipsis® 7
Verizon 4G LTE Broadband Router
Verizon 4G LTE USB Modem UML295
Verizon Airspeed Mobile Hotspot
LG G Pad 8.3 LTE
Alcatel Avalon™ V
Alcatel Avalon™
Motorola moto g power
moto g stylus
MOTO G PLAY (2021)
MOTO G POWER (2021)
moto g play - 2023
Samsung Galaxy Tab® 2 (7.0)
Samsung Galaxy S® 6
Samsung Galaxy S® 6 edge
Samsung Galaxy J3 (2016)
Samsung 4G LTE Network Extender
Galaxy J3 Mission
Samsung Gear S3 classic
Samsung 4G LTE Network Extender 2
GizmoWatch™
Verizon Gizmo Watch 3
Verizon GizmoWatch 2
Verizon Care Smart Watch
Verizon GizmoWatch™ Mickey Mouse 90t...
Verizon GizmoWatch Disney Edition
Spartan GoCam
Apple iPad Air
Apple iPad mini
Apple® iPhone® 6 Plus
Apple iPad mini with Retina display
Apple iPad mini 3
Apple iPad Air 2
Google Pixel 4a 5G UW
Apple iPad Pro 13-inch (M4)
Apple iPad Pro 11-inch (M4)
Apple iPad Air 13-inch (M2)
TCL 50 LE
TCL 50 XE 5G
Verizon Gizmo Watch 3 - Adventure
TCL TAB 10 NXTPAPER 5G
Verizon Internet Gateway (ASK-NCM1100)
Google Pixel 9
Google Pixel 9 Pro
Samsung Galaxy Tab A9+ 5G Kids Edition
Google Pixel 9 Pro Fold
Apple Watch Series 10
Apple iPhone 16 Pro
Apple iPhone 16 Plus
Samsung Galaxy S24 FE
Samsung Galaxy Watch FE
Samsung Galaxy Tab S10+
Samsung Galaxy Watch7
Google Pixel Watch 3
Apple iPad mini (A17 Pro)
Connected Cars
BMW Connected Car
Connected Cars
Audi Connected Car
Connected Cars
Bentley Connected Car
Connected Cars
Volkswagen Connected Car
Connected Cars
Toyota Connected Car
Connected Cars
Lexus Connected Car
Connected Cars
Lamborghini Connected Car
Connected Cars
Kia Connected Car
Connected Cars
Mazda Connected Car
Connected Cars
Hyundai Connected Car
Open Development Non-Verizon Devices (ODI/ODD)
Open Development Device 5G
Open Development Non-Verizon Devices (ODI/ODD)
Open Development Device 4G LTE
Open Development Non-Verizon Devices (ODI/ODD)
Open Development Device 3G
Connected Cars
Porsche Connected Car
Connected Cars
Genesis Connected Car